Sales Support Coordinator

A great company located in Fort Worth, Texas is looking for an excellent Sales Support Coordinator . This position reports to the

Corporate Sales Manager. The purpose of this position is to be responsible for confirming order processing, customer

interface relative to purchase order processing and sales policy issues. The employee will also support outside sales and speak

with customers regarding issues relative to part number, order status and payment terms. The employee will assist the Sales

Department as needed. This position is 100% onsite. No Remote.

Essential Functions

· Processing Quotes, Orders and Change Orders

· Processing RMA’s

· Pulling Quotes, Orders and Surveys from customer portals

· Posting Quotes, Orders and Surveys to customer portals

· Processing Surveys and coordinating them with Quality and Accounting Departments

· Processing Term Request from Customers to Accounting

· Answering incoming calls while working at the front desk

· Greeting and welcoming visitors

· Make outgoing calls to customers about all customer service-related issues (delivery date, delivery method, payment,

payment terms, quotes, RMA’s, P/O’s)

· Support Outside Sales and Marketing

· Tradeshow coordination

· Data processing in ABW and DocuWare

· Multitasking

· Entering Customer Praises and Complaints on the C/P Log

· Sorting and distributing incoming mail

Qualifications for Hire

High school education, GED or equivalent work experience

Proficient with use of computer and spreadsheets

Must be able to work with Quality Control, Accounting and Manufacturing Departments regarding customer related issues

Salary

Excellent pay – up to $50,000 per year, plus full benefits

Send resume to

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