Sales Growth Associate

At Mountain Peak Marketing, we connect conversations to communities. Start as our Sales Growth Associate in Riverside and become an expert on AT&T cell phones for local families. This isn't just a starter role—it's the foundation for becoming a vital connection point for California residents seeking better mobile service as a Sales Growth Associate.

As a Sales Growth Associate, your playground is cell phones—and only cell phones. You’ll learn how to spotlight value over hype, align devices with lifestyles, and keep service simple for busy households. Guided by seasoned pros and fueled by actual customer interactions, the Sales Growth Associate grows from curious newbie to trusted advisor.

Key Responsibilities of the Sales Growth Associate:

• Support senior sales associates by assisting with customer inquiries, product recommendations, and account setup for AT&T cell phones.
• Learn to identify household needs and recommend AT&T wireless plans that emphasize affordability, reliability, and convenience.
• Participate in lead management activities, including follow‑up calls, appointment scheduling, and CRM updates, to track customer interactions.
• Process account modifications, service activations, and plan upgrades under supervision, ensuring accuracy and compliance with AT&T standards.
• Practice structured sales techniques such as objection handling, upselling, and closing strategies to build confidence and proficiency.
• Assist with inventory preparation and product readiness, ensuring AT&T devices are available, documented, and aligned with retail promotions.

Minimum Qualifications of the Sales Growth Associate:

• High school diploma or GED required; Bachelor’s degree in Business, Marketing, Communications, or related field preferred.
• Experience in customer support, retail support, or administrative assistance, with exposure to sales or account management, is considered a plus.
• Strong interpersonal and communication skills to listen, learn, and clearly explain AT&T cell phone plans and device features.
• Motivated, organized, and adaptable mindset with a willingness to grow in a quota‑driven retail environment while meeting performance goals.
• Basic proficiency in CRM platforms, POS systems, and digital tools to manage accounts, process activations, and track service performance in compliance with AT&T standards.