Sales Desk Manager - Automotive Dealership

Join us at Dena Motors, where our commitment to excellence and customer satisfaction drives everything we do. As a Sales Desk Manager, you'll lead our sales team to new heights, fostering a culture of transparency and respect. You'll oversee daily sales operations, ensuring seamless and efficient transaction processes that not only meet but exceed customer expectations. Your role will be pivotal in structuring deals, nurturing strong customer relationships, and ensuring compliance with industry regulations. At Dena Motors, we believe in empowering our team with the tools and opportunities they need to succeed.

As part of our team, you'll enjoy a competitive salary complemented by performance-based bonuses. We offer comprehensive health, dental, and vision insurance to support your well-being. Our commitment to your growth includes ongoing training and professional development opportunities, ensuring you have the skills to thrive. You'll also benefit from employee discounts on vehicles and services, making your automotive passion even more rewarding. We're excited to welcome a dynamic leader who shares our dedication to delivering exceptional automotive experiences. Join us and be part of a diverse and inclusive environment where every team member can flourish.

$120,000+

• Sales Team Leadership: Supervise and mentor the sales team, providing coaching and training to enhance performance and customer service.
• Deal Structuring: Assist sales associates in structuring vehicle purchase deals, ensuring profitability and customer satisfaction.
• Finance & Compliance: Work closely with the finance and insurance (F&I) team to ensure seamless deal approvals while adhering to compliance regulations.
• Customer Relations: Engage with customers to resolve concerns, negotiate deals, and enhance the overall buying experience.
• Performance Monitoring: Track key performance indicators (KPIs), such as closing ratios, gross profit, and customer retention, and implement strategies for improvement.
• Inventory Management: Collaborate with the sales and inventory teams to ensure the right mix of vehicles on the lot.
• Paperwork & Documentation: Oversee the accuracy of deal paperwork, ensuring all necessary documents are complete before finalizing sales transactions.
• Collaboration: Work with various departments, including service and marketing, to optimize dealership performance.

• Proven experience in automotive sales management or as a desk manager in a dealership setting.
• Strong negotiation and deal-structuring skills.
• Excellent leadership, coaching, and team-building abilities.
• In-depth knowledge of finance, insurance, and dealership operations.
• Strong communication and interpersonal skills.
• Proficiency in CDK CRM/desking and DealerTrack DMS and F&I.
• Ability to work in a fast-paced environment and meet sales goals.

At Dena Motors, we are proud of the quality of used cars we sell and our dedication to serving the needs of customers.

This is an immediate reflection of the repetitive buyers we serve who aid us in maintaining and increasing our 4.6-star Google rating.

Here at Dena Motors, our culture is built on transparency and treating our valuable customers, contractors, and employees with great service, honesty, and respect.

Dena Motors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Join our team and be a part of our success in delivering exceptional automotive experiences to our valued customers. We look forward to welcoming a dynamic Internet manager who will contribute to our continued growth and excellence.