Sales and Customer Service Representative
Instep Marketing inc
Rancho Cucamonga, CA
Who We’re Looking For
Are you a motivated people-person who absolutely loves technology and helping others? As a Sales and Customer Service Representative for our Verizon team, you’ll be the face of one of the most trusted names in the world of telecom. You’ll play a crucial role in bringing top-notch wireless connectivity at every home in your community—all while nurturing client relationships and building up your career in a fast-paced workplace.
As an Sales and Customer Service Representative, you are expected to:
Engage with residential customers to present and promote Verizon’s wireless and home internet services.
Educate customers on product features, pricing plans, and current promotions.
Build rapport through consultative sales approaches to meet individual customer needs.
Achieve and exceed sales targets while delivering an exceptional customer experience.
Track customer interactions and sales activity using CRM tools.
Attend ongoing training and team meetings with other Entry Level Customer Sales Representativess to stay informed about the latest Verizon offerings and sales strategies.
To be considered for the Sales and Customer Service Representative role, you need to possess:
Previous sales, retail, or customer-facing experience preferred (but not required).
Excellent communication, persuasion, and interpersonal skills.
Goal-oriented with a strong desire to succeed in a fast-paced environment.
- Ability to work independently and as part of a collaborative team.
High school diploma or equivalent; college degree is a plus.
About Instep Management
At Instep Management, we believe in the power of marketing and the influence it can have on brands and their consumers. Over the years, we have realized that our marketing techniques deliver far better results than online marketing approaches and enable us to reach out to the target audience on a more personal level. As an Entry Level Customer Sales Representative, you will join a driven, goal-oriented team of experts vested with planning and implementing strategic and professional communications. In a nutshell, we are go-getters and enthusiastic learners.