Sales Administrator
B.E. Meyers & Co, LLC
Redmond, WA
Job Title: Sales Administrator
Department: Business Development
Reports To: Director of Sales
SUMMARY
This position is responsible for the sales administration of B.E. Meyers & Co., Inc. products and services. Sales administration includes support for sales to US and international, defense, government, and law enforcement customers, as well as channel resellers and partners. Specific responsibilities include providing following-up and booking quotes to customers and coordinating with channel resellers and partners. Works with the business development, sales, marketing, operations, and compliance teams to support customer needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Includes but are not limited to:
- Developing constructive and cooperative working relationships, in and outside of the organization, and maintaining them over time.
- Maintains awareness of and frequent contact with US defense, government, and law enforcement channel resellers and partners, and supports the Sales Administration and Business Development team within the segment and on occasion may be required to support broader sales administrative duties.
- Working with Operations on shipping forecasts, documentation, and reporting opportunity status.
- Maintains, tracks, and manages sales information in CRM (SalesForce) and ERP System (SYSPRO).
- Reconciles quotes monthly and adjusts, deletes quotes, as necessary.
- Maintains an updated database of sales and opportunity contacts utilizing CRM System SalesForce.
- Works closely with Business Development team on the integration of new products, orders, and sales forecasts.
- Supports the business ISO9001:2015 processes in respect of Sales Administration.
- Other duties as assigned.
- Must love guns!
SUPERVISORY RESPONSIBILITIES
None.
EXPORT CONTROL REQUIREMENTS:
- This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
EXPORT CONTROL DETAILS:
- US based job, US Person required
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Good communication skills.
- Excellent business writing and proofreading skills.
EDUCATION and/or EXPERIENCE
- Bachelor’s degree and a minimum of 5 years of experience, or an equivalent combination of education and experience.
- Extensive experience in Inside Sales, preferably for a US defense company supporting the US Department of Defense.
- Experience in maintaining sales systems, sales records, and order management.
- Experience with Federal programs, contracts, FAR, DFAR, and government procurement vehicles.
- Experience with ITAR Regulations, Department of State, Department of Commerce and US customs regulations.
- Thorough knowledge of a primary Consumer Relations Management software (i.e. Salesforce, Hubspot, or Microsoft Dynamics, etc.) at a management and implementation level.
- Knowledge of government contracting is preferred.
- General knowledge and experience dealing with BPA’s, IDIQ’s and small business set-aside preferred.
- Familiarity with SAM.gov, ability to read and interpret solicitations, and analyze open-source publications for possible product sale and technology development opportunities in concert with company profile.
LANGUAGE SKILLS
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
MATHEMATICAL SKILLS
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING SKILLS
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
None.
COMPUTER SKILLS
- Working knowledge of ERP systems such as Syspro, SAP, or Oracle.
- Working knowledge of CRM software’s such as Salesforce, Hubspot, or Microsoft Dynamics.
- Experienced working in Microsoft Word, Excel, SharePoint, PowerPoint, and Outlook.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position requires the incumbent to stand, walk, stoop, kneel, crouch, or crawl occasionally and regularly requires walking, sitting, talking, and using hands to finger, handle or feel. The employee may occasionally lift up to 20 pounds. Specific vision abilities required by this job are close, distance, color and peripheral vision, depth perception and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate in an office environment. Examples: business office with computers and/or computer printers, light traffic.