Sales Administrative
Sysco
Fremont, CA
JOB SUMMARY
The Field Sales Coordinator will support local District Sales Managers by focusing on customer needs through processes such as validating orders, researching problems and processing customer requests. This will include, but not limited to, placing outbound sales calls to customers, responding to customer issues and collaborating/communicating with assigned outside sales associate group(s) during servicing customers.
RESPONSIBILITIES
Support Customer Engagement efforts by enabling the sales organization to provide Sysco customers with expanded service channel options (e.g., Sales Pay, Sysco Shop, Sysco Mobile).
Compose, prepare, and distribute correspondence, reports, and documents using Microsoft Word, Excel, PowerPoint, Access, and other Windows-based tools.
Screen phone calls, take messages, and provide support as needed.
Assist with the preparation and execution of food shows, sales meetings, and District Sales Manager (DSM) meetings.
Retain and maintain local customer information within Customer Relationship Management (CRM) systems (Sysco 360).
Make travel arrangements for sales personnel, including booking airfare and hotel accommodations through approved travel agencies.
Authorize payroll deductions for hotel rooms per company policy.
Collect, prepare, and distribute Point-of-Sale (POS) materials and flyers.
Schedule meeting rooms, coordinate setup, and attend meetings as required.
Research information using CRT/PC and internal systems as required.
Support other areas of the company as business needs dictate, including reception desk coverage and general administrative support.
QUALIFICATIONS
Education
High School education or GED required.
Experience
1-2 year administrative or customer service experience
Professional Skills
Ability to plan and organize your work activities; analyze and disseminate numerical data; manage work time efficiently; follow procedures and policies; perform basic mathematical calculations; identify and solve problems; maintain a file system to include alphabetical, numerical, and chronological filing activities.
Possess excellent interpersonal, communication, business writing, grammar, and verbal communication skills.
Ability to manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues.
Ability to effectively communicate telephonically.
Ability to influence and seen as a team player. Strong interpersonal skills.
Basic to intermediate skills in performing math calculations (addition, subtraction, division, and multiplication).
Ability to effectively present information and respond to questions in a one-on-one conversation
Basic Knowledge of Sysco products preferred.
Demonstrated excellence in time management and attention to detail.
Must be able to effectively communicate clearly and professionally, both verbally and in writing.
Possess a strong work ethic and team player mentality
Pleasant, helpful and service-oriented
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