Route Sales Representative
Aramark
Madison, WI
Job Description
The Route Sales Representative builds business partnerships with customers and is dedicated to meeting their expectations and requirements. Obtains customer information by engaging in ongoing conversations with key decision-makers firsthand and utilizes the obtained information to improve the customer product offerings and services. Capitalizes on sales opportunities and focuses on account retention with an account ownership mentality.
Job Responsibilities
- Meet sales expectations and promote overall route growth, service agreement renewal, and customer retention to enhance the profitability of the market center.
- Identify opportunities to solicit new business and increase business revenue through selling new items to current customers and obtaining new accounts.
- Establish and maintain effective and respectful relationships with customers and provide outstanding customer service by having an account ownership mentality.
- Focus on account retention and seek opportunities to improve the account by being the primary responder to all customer issues and opportunities.
- Ensure products are loaded and unloaded in a safe manner, proper items and quantities of merchandise are delivered on their regularly scheduled day, merchandise is stocked, products are rotated, and all equipment is maintained and cleaned.
- Operate Company vehicle safely and courteously while following the rules of the road.
- Verify the daily preventative maintenance of the vehicle and keep the interior of the truck clean, organized, and safely maintained. Comply with all DOT requirements.
- Install and maintain appropriate inventory levels at customer locations and ensure proper quality and working condition.
- RSR is responsible for a complete and accurate accounting of all monies and product daily in accordance with established guidelines.
- Practice attentive and active listening and communicate effectively under adverse conditions through the internal/external communication process.
- Communicate with the GM, RSM, CSM, and CSA?s regarding customers and reports on pending problems, or on evidence of competitors in customer locations.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
1-2 years of experience in a position requiring heavy public contact.
Must have a valid driver?s license and be able to obtain DOT certification to operate DOT regulated vehicles.
Ability to communicate at high efficiency and effectiveness with clients and operations staff.
Ability to respond quickly to changing demands.
Incumbent is proficient or can be trained to sell product to customers.
Must have good interpersonal and customer service skills
Must possess an acceptable driving record in accordance with the CMV policy and a valid driver's license.
Client interaction, communication, organization/time management are critical to the success of this role.
The ability to work efficiently and independently is important as well.
Education
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
About the Company
Aramark
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.