Restaurant Supervisor - Thunder Road Sports Bar

The Restaurant Supervisor is responsible for assisting management in the daily operations. The major responsibility of the Supervisor is to provide the best service possible and exceed the expectations of our guests.

Bosselman has many benefits to offer you that you will not find anywhere else like:

• Paid vacation
• 401K and matching contributions
• Health, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with PayActiv (access to earned but not yet paid wages)
• And much more!

Bosselman offers on-demand pay (access to earned but not yet paid wages) through:

• Assists Kitchen Management to maximize food quality, quick ticket times, labor efficiency and food/supply cost minimization as outlined in the Brand Standards.
• Assists GM/Hospitality Manager to adhere to customer service standards and labor efficiency and execution standards outlined in the Brand Standards.
• Assists in ensuring daily sidework is completed by staff.
• Maintains sanitation procedures.
• Adheres to daily and weekly checklists and maintenance schedules.
• Assists in receiving, verifying and delivering of items to the proper storage areas while dating items received.
• Rotates food products to preserve quality and control waste. 
• Assists Management with food and alcohol orders.
• Monitors food preparation along with ensuring the freshness of the food to only serve quality food.
• Ensures kitchen and service Team Members have all the tools necessary to perform their jobs.
• Develops sales techniques to increase guest counts and check averages.
• Monitors quality of drinks and maintains high standards of guest service.
• Provides proper training and retraining to all new Team Members.
• Follows proper cash handling and guest check procedures.
• Ensures the maintenance and cleaning of all equipment and all stock areas.
• Understands proper sanitation procedures.
• Generates fun and excitement through personality and positive attitude to help ensure many return visits from guests.
• Provides friendly and competent customer service.

Additional Job Duties:

• Assists with in other duties, as assigned.

Supervisory Responsibilities:

• Directly supervise 5 or more employees.

Education and/or Experience (include certs or licenses needed):

• Three to six months of restaurant, retail, or customer service experience.
• Serv-Safe Certified.

Minimum Qualifications:

• Effectively manage multiple tasks.
• Ability to work in a fast paced environment and handle stressful situations.
• Must have PC Software experience with the ability to learn and read data from a POS System.
• Must be highly motivated, organized and able to handle multiple priorities while meeting deadlines.
• Understand safe food handling and safety procedures.
• Must adhere to all laws and rules outlined by the Liquor Control Commission and the Dept of Health and Human Services (Health Inspectors).
• Strong attention to detail with a sense of urgency.
• Must conduct self in a professional and respectful manner at all times.
• Must possess a positive, enthusiastic attitude to promote teamwork.
• Must be flexible with the ability to adapt to change when required.
• Good interpersonal communication skills.
• Maintains confidentiality of all trade secrets, including recipes, policies and procedures.
• Must be well groomed and properly attired.
• Must be able to work special events, holidays, and weekends.
• Must have reliable transportation and phone.
• Must be able to communicate in English. – IF APPLICABLE
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

Physical Requirements:  The physical demands described here are representative of those that must be met by the Restaurant Supervisor to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

• The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.
• Physical attendance at the primary work location is required.