Restaurant Manager
Paws Up Montana
Greenough, MT
Purpose
The role of the Restaurant Manager is to ensure a high-quality dining experience in the restaurants, catered food and beverage offerings, and special events. To have a strong passion for food, beverage & hospitality. To manage and maintain The Resort at Paws Up s standard of service in all its restaurants. To create and maintain training programs to hold this standard.
Primary Functions and Responsibilities
Collaborate and communicate with Director of Food & Beverage to ensure department success
Schedule staff according to volume of business; understand how to be flexible when necessary to meet labor expectations; ability to adjust daily operations to be in line with the budget
Assist in recruiting, hiring, and training and growing exceptional Food & Beverage team members; Plan and provide training and guidance daily, weekly, and monthly
Train and manage all operating systems
Knowledgeable on all menu items including preparation, any allergens, and alternative preparations
Responsible for beverage sales, costs, tracking & profit
Responsible for the execution/implementation of daily checklists and service standards
Work to continually improve guest dining satisfaction while maintaining the operating budget
Submit future goals, operational improvements, and personnel management to Director of Food & Beverage
Provide day-to-day guidance and oversight of Food & Beverage team members; actively promote, train, coach, and recognize performance
Identify, address and document individual team member performance problems according to standard operating procedure
Supervise inventories of all china, glassware, and silverware
Manage operations and ensures compliance with all Food & Beverage policies, sanitation, food standards and procedures
Provide information to supervisors, co-workers, and staff by telephone, in written form, e-mail, or in person
Maintain flexible hours to accommodate guest and special event needs, due to the cyclical nature of the hospitality industry; Position requires full availability including evenings, weekends, holidays or as needed
Supportive Functions and Responsibilities
Display hospitality and professionalism to our guests and team members always, take pride in representing The Resort at Paws Up professionally with our guests and assure that all transactions with guests are handled in a legal, ethical, and confidential manner
Maintain a favorable working relationship with all Resort team members to foster and promote a positive working environment
Always maintain a clean and neat appearance
Perform work in a safe and high-quality manner
Educational, Experience, Licensure Required
Bachelor s Degree or similar work experience/training
5+ years experience in Food & Beverage Management in a resort or fine dining setting
TIPS certified
Knowledge of world class hospitality and service management
Knowledge of beer, wine, spirits & cocktails
Proven ability to lead and manage a team
Valid State Driver s License