Restaurant GM

Lona's Lil Eats

St. Louis, MO

JOB DETAILS
SALARY
$70,000 Per Year
SKILLS
Coaching, Cook Dishes, Cost of Goods Sold (COGS), Ecosystems, Follow Through, Health Insurance, Organizational Skills, Problem Solving Skills, Psychiatry and Mental Health, Purchasing/Procurement, Restaurant, Sales
LOCATION
St. Louis, MO
POSTED
30+ days ago

General Manager Service-Driven, James Beard Recognized Restaurant (St. Louis, MO)
Salary: $70,000 $80,000 with ability to make over $100,000 with bonus, health insurance, paid time off & major holidays off.

We re a James Beard semi-finalist restaurant in St. Louis, known for big-hearted hospitality, simple beautiful food, and a welcoming, community-centered dining room. We re now looking for a General Manager who wants to build a joyful, high-functioning team and make our dining room feel like the best version of home for both guests and staff.

Think of this role as a cross between a restaurateur and a Trader Joe s captain : present on the floor, genuinely kind, a little quirky, deeply organized, and obsessed with making things better for everyone who walks through the door.




The Role

The General Manager will:

  • Lead the full guest experience in the dining room: greeting, flow, pacing, problem-solving, and the overall emotional tone of the room.

  • Cross-train in every major station (BOH & FOH) during the first weeks so you truly understand what you re leading: dish, prep, line, expo, host, server, takeout.

  • Hire, schedule, coach, and support the entire hourly team so they feel respected, clear on expectations, and proud of their work.

  • Partner with ownership on systems, service standards, and culture, and then protect those on busy nights when it s hardest.

  • Own key operational rhythms: pre-shift meetings, side work, checklists, basic reporting, and closing the loop on guest feedback.

  • Watch the numbers (labor, COGS, sales) and work with ownership to hit agreed targets without burning people out.




Our Culture (what you re stepping into)

We re intentionally cultivating a culture with some of the best parts of Trader Joe s:

  • Warmth begins with coworkers. We expect people to talk to each other with the same kindness and respect we want them to show guests.

  • Everyone pitches in. No one is above any task; leaders jump on dish, run food, wipe a table, or take a phone call when needed.

  • High standards, low drama. Clear expectations, direct communication, consistent follow-through without yelling, shaming, or ego trips.

  • Ideas from the ground up. The people doing the work often have the best ideas. We listen to them, test improvements, and keep what works.

  • Playful and human. We work hard, but we want our team to feel like they can bring their personality, not a fake service robot persona.

We want a GM who not only fits this, but actively models it.




What We re Looking For

You might be a great fit if:

  • You have recent GM or AGM experience in a full-service or busy fast-casual environment, ideally $2M+ annual volume or comparable.

  • Have operated at a chef or kitchen manager but love guest interaction and see the restaurant as an ecosystem over BOH vs FOH.

  • You genuinely love being in the dining room: reading the room, noticing small details, remembering regulars, stepping in before issues snowball.

  • You re comfortable with basic restaurant numbers (labor %, COGS %, daily/weekly reports) and can use them to make sane scheduling and purchasing decisions.

  • You re a coach, not a dictator: you hold people accountable, but you do it with clarity and respect.

  • You re excited (not threatened) by learning every station and being able to jump in anywhere in a pinch.

  • You care about equity, psychological safety, and long-term sustainability for yourself and for your team.




Compensation & Benefits

  • Base salary: $70,000 $80,000, depending on experience.

  • Bonus: Performance-based bonus opportunity tied to:

    • Hitting agreed financial targets (labor/COGS/prime cost).

    • Maintaining strong guest satisfaction scores and handling feedback with care.

    • Building and retaining a healthy, well-trained team.

  • Health insurance: Employer-supported health insurance (details in interview).

  • Paid time off:

    • Paid vacation time.

    • Paid sick/mental health time.

    • Paid time off for major holidays.

  • Perks: Shift meals, staff discount, and a direct working relationship with ownership where your voice actually affects how the restaurant runs.




How to Apply

Please send:

  • Your resume

  • A short note telling us:

    • A story about a time you turned around a rough service or upset guest.

    • One concrete example of how you ve improved culture or systems in a past restaurant.

    • What hobby or show or activity are you most excited about right now and what does it bring to your life?

Subject line: GM [Your Name] St. Louis





This role is for someone who wants to build something meaningful with us: a place where guests feel cared for, staff feel respected and supported, and the work has both excellence and heart.


About the Company

L

Lona's Lil Eats