Restaurant GM
Lona's Lil Eats
St. Louis, MO
General Manager Service-Driven, James Beard Recognized Restaurant (St. Louis, MO)
Salary: $70,000 $80,000 with ability to make over $100,000 with bonus, health insurance, paid time off & major holidays off.
We re a James Beard semi-finalist restaurant in St. Louis, known for big-hearted hospitality, simple beautiful food, and a welcoming, community-centered dining room. We re now looking for a General Manager who wants to build a joyful, high-functioning team and make our dining room feel like the best version of home for both guests and staff.
Think of this role as a cross between a restaurateur and a Trader Joe s captain : present on the floor, genuinely kind, a little quirky, deeply organized, and obsessed with making things better for everyone who walks through the door.
The General Manager will:
Lead the full guest experience in the dining room: greeting, flow, pacing, problem-solving, and the overall emotional tone of the room.
Cross-train in every major station (BOH & FOH) during the first weeks so you truly understand what you re leading: dish, prep, line, expo, host, server, takeout.
Hire, schedule, coach, and support the entire hourly team so they feel respected, clear on expectations, and proud of their work.
Partner with ownership on systems, service standards, and culture, and then protect those on busy nights when it s hardest.
Own key operational rhythms: pre-shift meetings, side work, checklists, basic reporting, and closing the loop on guest feedback.
Watch the numbers (labor, COGS, sales) and work with ownership to hit agreed targets without burning people out.
We re intentionally cultivating a culture with some of the best parts of Trader Joe s:
Warmth begins with coworkers. We expect people to talk to each other with the same kindness and respect we want them to show guests.
Everyone pitches in. No one is above any task; leaders jump on dish, run food, wipe a table, or take a phone call when needed.
High standards, low drama. Clear expectations, direct communication, consistent follow-through without yelling, shaming, or ego trips.
Ideas from the ground up. The people doing the work often have the best ideas. We listen to them, test improvements, and keep what works.
Playful and human. We work hard, but we want our team to feel like they can bring their personality, not a fake service robot persona.
We want a GM who not only fits this, but actively models it.
You might be a great fit if:
You have recent GM or AGM experience in a full-service or busy fast-casual environment, ideally $2M+ annual volume or comparable.
Have operated at a chef or kitchen manager but love guest interaction and see the restaurant as an ecosystem over BOH vs FOH.
You genuinely love being in the dining room: reading the room, noticing small details, remembering regulars, stepping in before issues snowball.
You re comfortable with basic restaurant numbers (labor %, COGS %, daily/weekly reports) and can use them to make sane scheduling and purchasing decisions.
You re a coach, not a dictator: you hold people accountable, but you do it with clarity and respect.
You re excited (not threatened) by learning every station and being able to jump in anywhere in a pinch.
You care about equity, psychological safety, and long-term sustainability for yourself and for your team.
Base salary: $70,000 $80,000, depending on experience.
Bonus: Performance-based bonus opportunity tied to:
Hitting agreed financial targets (labor/COGS/prime cost).
Maintaining strong guest satisfaction scores and handling feedback with care.
Building and retaining a healthy, well-trained team.
Health insurance: Employer-supported health insurance (details in interview).
Paid time off:
Paid vacation time.
Paid sick/mental health time.
Paid time off for major holidays.
Perks: Shift meals, staff discount, and a direct working relationship with ownership where your voice actually affects how the restaurant runs.
Please send:
Your resume
A short note telling us:
A story about a time you turned around a rough service or upset guest.
One concrete example of how you ve improved culture or systems in a past restaurant.
What hobby or show or activity are you most excited about right now and what does it bring to your life?
Subject line: GM [Your Name] St. Louis
This role is for someone who wants to build something meaningful with us: a place where guests feel cared for, staff feel respected and supported, and the work has both excellence and heart.