Restaurant Assistant General Mananger

Town Hearth Dallas, TX

Town Hearth is seeking an experienced, hospitality-driven Assistant General Manager to join our leadership team. This role is ideal for a hands-on restaurant professional who thrives in a fast-paced, high-volume environment and is passionate about delivering exceptional guest experiences.

About Town Hearth

Town Hearth is a dynamic, high-energy restaurant known for elevated food, standout service, and a lively atmosphere. We value professionalism, teamwork, and genuine hospitality, and we are committed to creating memorable experiences for every guest.

Position Summary

The Assistant General Manager supports the General Manager in overseeing daily operations, leading the front-of-house team, and ensuring service standards are consistently met. This role plays a key part in staff development, guest satisfaction, and operational excellence.

Key Responsibilities

Oversee daily restaurant operations to ensure smooth and efficient service

Lead, train, motivate, and develop front-of-house team members

Deliver a consistently excellent guest experience and resolve guest concerns professionally

Support scheduling, labor management, and staffing needs

Assist with inventory, ordering, and cost controls

Ensure compliance with health, safety, and sanitation standards

Collaborate with ownership and leadership team to meet financial and operational goals

Uphold the restaurant group s brand standards, values, and culture

Qualifications

3-5 years previous restaurant management experience in an upscale environment is required

Level 1 Sommelier or above

Mature leadership, coaching, and team-building abilities

Excellent communication and customer service skills

Ability to multitask and exude grace under pressure

Demonstrate understanding of restaurant operations, cost controls, and service standards

What We Offer

Competitive pay and benefits

Opportunity for growth within a multi-concept restaurant group

Supportive leadership and collaborative working environment

A chance to make an impact and grow with an independent hospitality group

Benefits:

• Dental insurance
  
• Health insurance
  
• Paid time off
  
• Paid training
  
• Vision insurance