REPLENISHMENT MODERNIZATION SR MANAGER

The Business Transformation Sr Manager is responsible for leading the strategic transformation of planning processes, systems, and capabilities across the organization. This role acts as the key business partner for forecasting and replenishment systems, driving process improvements, system optimization, and cross-functional alignment. The ideal candidate brings deep expertise in supply chain planning, strong change leadership skills, and experience with technology implementations or enhancements. This role bridges the gap between business operations and technical teams to ensure planning tools and processes enable business growth, operational efficiency, and service level excellence.

Duties & Responsibilities:

Strategic Leadership & Decision-Making

· Lead transformation initiatives for forecasting and replenishment within assigned domains.

· Own day-to-day business decisions for planning workstreams, escalating strategic or

enterprise-level issues to the Director as needed.

· Translate enterprise strategy into executable transformation roadmaps and priorities.

Business–IT Partnership

· Act as the primary business partner to IT and system integrators for forecasting and

replenishment solutions.

· Define detailed business requirements and ensure integrations and system behaviors meet

operational needs.

· Coordinate closely with vendors and IT to align technology delivery with business priorities.

Capability & Process Improvement

· Own forecasting and replenishment processes and drive standardization and best

practices.

· Identify and prioritize process and system enhancements that improve accuracy,

scalability, and automation.

· Ensure enhancements are capability-driven and aligned to measurable business value.

Project Governance & Operations

· Lead execution of planning system initiatives, including implementations, enhancements,

and optimizations.

· Manage business-side issue resolution, testing cycles, and readiness activities.

· Support business case development and ensure delivery remains aligned to scope and

objective

Outcome Measurement & Continuous Improvement

· Monitor planning KPIs such as forecast accuracy, service levels, and inventory performance.

· Assess post-implementation results and drive corrective actions where outcomes fall short.

· Feed performance insights back into roadmap and prioritization decisions. 10%

Cross-Functional Alignment

· Facilitate cross-functional planning sessions and workshops to align priorities.

· Communicate status, risks, and outcomes to leadership and stakeholders.

· Drive adoption through change management, training, and ongoing engagement

Knowledge, Skills and Abilities (KSAs):

· Proficiency with Microsoft Office spreadsheet application; database proficiency preferred

· Strong oral and written communication and presentation skills with the ability to communicate effectively

with merchandising staff, co-workers, and store personnel

· Ability to multi-task and prioritize workload

· Ability to be flexible and to meet deadlines

· Ability to function effectively as part of a cross-functional team

· Ability to pay attention to detail

Work Experience &/or Education:

· 7+ years of experience in supply chain planning, demand forecasting, or replenishment

· Proven track record leading cross-functional business transformation or system implementation

initiatives

· Deep understanding of forecasting and replenishment processes, metrics, and change management

· Strong project leadership, problem-solving, and communication skills

· Experience with planning systems (e.g. Relex, Blue Yonder, Oracle, GOLD, etc)

· Bachelor’s degree in supply chain management, business administration, information systems, or

related field