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Remote Student Re-Enrollment Advisor (Temp)

Universal Technical Institute

Orlando, Florida(remote)

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JOB DETAILS
SALARY
LOCATION
Orlando, Florida
POSTED
1 day ago
Overview:
Join a student‑focused team where you’ll play a crucial role in helping future graduates restart their journey with confidence and excitement.  As a Remote Student Re-Enrollment Advisor, you’ll guide students through essential pre‑start steps, spark engagement, and keep them motivated from first contact to day one. You’ll collaborate with Financial Aid, Housing, and campus teams to clear obstacles, streamline their path, and ensure every student feels supported and ready to begin.
 
If you love fast‑paced work, meaningful impact, and building relationships that matter, this role is for you!
 
** This a temporary position **
 
What We Offer
  • $25 - $28/hr
  • PAID training
  • Fully Remote!
Responsibilities:

  • Support Student Onboarding: Serve as the primary contact for graduate re‑enroll, transfer, and program‑change students, guiding them through all steps required to successfully begin their program.

  • Drive Completion & Show Rates: Proactively reach out to students to ensure all documents, forms, and requirements are completed on time—educating, motivating, and keeping them focused on their start date.

  • Coordinate Financial Aid & Housing Steps: Schedule TimeTrade financial aid appointments, direct students to FAFSA support resources, verify completion of required forms, and assist with housing coordination and scholarship documentation.

  • Collaborate to Remove Barriers: Work closely with Financial Aid, Scheduling, Housing partners, and Student Development Advisors to troubleshoot issues, provide solutions, and ensure students stay on track.

  • Maintain Accurate Records & Communication: Document interactions, update multiple systems of record, summarize next steps, and deliver clear, compassionate communication at every touchpoint.

Qualifications:

Education/ Preferred Experience

  • HS Diploma or GED (required)
  • Caseload / Portfolio Management: Managed a portfolio of students or clients with deadlines, tracking progress, following up, and ensuring all required steps were completed.
  • Multi‑Department Coordination: Worked closely with departments or teams to move students/customers through multi‑step processes.
  • Documentation & Systems Tracking: Accurately maintained notes and statuses across case‑management tools and handled required document uploads.
  • Conversion Pipeline Work: Contributed to improving show rates, completion rates, or other measurable enrollment or onboarding outcomes.

Skills

  • Ability to quickly triage competing student needs (missing documents, FA appointments, housing tasks) and manage time effectively in a deadline‑driven workflow.
  • Build and execute a structured touch base cadence that keeps students on track, drives completion of required steps, and maintains urgency.
  • Use empathy, active listening, and clear communication to address student concerns about finances, timing, or process confusion while keeping them engaged and moving forward.
  • Be able to work effectively in a high-volume and fast-paced environment  

 

It’s all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs.  But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

 

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About the Company

U

Universal Technical Institute