Remote Inside Sales Representative {168055}
A-Line Staffing Solutions LLC
Atlanta, GA(remote)
Sales Specialist (Remote) { 168055}
Pay Rate: $17/hour
Schedule: Monday – Friday, Day Shift
Position Summary
The Sales Specialist is responsible for conducting initial and follow-up sales calls with prospective and existing customers. This role focuses on delivering a high-quality, customer-first experience by providing product education, addressing customer needs, and ensuring satisfaction throughout the sales process. The ideal candidate demonstrates professionalism, empathy, and strong communication skills while meeting performance and sales goals.
Key Responsibilities
- Conduct inbound and outbound sales calls with prospective and current customers
- Educate customers on product lines including ostomy, urology, Purewick, and related medical supplies
- Identify customer needs and recommend appropriate solutions
- Address and resolve customer concerns in a timely and professional manner
- Accurately document all interactions, issues, and resolutions in CRM and call tracking systems
- Meet or exceed performance targets, including call volume, sales goals, and customer satisfaction metrics
- Ensure compliance with company standards, including HIPAA regulations, insurance protocols, and call scripting guidelines
- Collaborate with internal teams to resolve order issues and provide seamless customer support
Additional Responsibilities
- Communicate with customers via phone, email, and web chat
- Maintain accurate and detailed customer records to support follow-up and service quality
- Contribute to a positive, team-oriented work environment
- Perform additional duties as assigned
Qualifications
Education & Experience:
- High school diploma or GED required
- 1–2 years of related sales or customer service experience preferred
Skills & Abilities:
- Strong verbal and written communication skills
- Ability to explain technical or medical product information clearly
- Basic to intermediate math skills (discounts, percentages, commissions)
- Strong problem-solving and critical-thinking abilities
- Proficiency in Microsoft Office (Word, Excel) and CRM systems
- Familiarity with call center or dialer systems preferred
Work Requirements
- Availability to work occasional evenings, weekends, or overtime as needed
Work Environment (Remote)
- Must work from a private, quiet, and distraction-free environment
- Reliable high-speed internet is required
- Ability to remain seated and use a computer and phone for extended periods
Physical Requirements
- Regularly required to sit, speak, and listen
- Frequent use of hands for computer and phone work
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About the Company
A-Line Staffing Solutions LLC
A-Line Staffing Solutions is a premier staffing company that supplies professionals to the Healthcare, Insurance, Pharmaceutical, and Information Technology industries. Founded in 2004, A-Line Staffing Solutions has been a leader in matching talented individuals to the jobs that our clients NEED to fill. We are experts at offering creative staffing solutions to employers, and we are hiring every day. A-Line Staffing can offer short-term, long-term and direct-hire opportunities to professionals across the United States. We hire only the most qualified and talented individuals in the country. Our recruiting, selection and stringent screening processes have strengthened our reputation for delivering quality customer service and unbeatable talent. For our commissioned clients, A-Line Staffing closely follows the standards and practices established by The Joint Commission. For all of our clients and employees, our commitment to continual improvement combined with a strict code of ethics provides an atmosphere of respect and unparalleled professionalism. To find out how A-Line Staffing Solutions can share our talent with you, please contact us today. We are eager to include you among our most valued and satisfied clients. If you are a professional and would like to learn more about open opportunities in your area, please contact us today. We are always searching for talented and enthusiastic professionals