Remote Customer Service Representative

Join our team as a Remote Customer Service Representative supporting TurboTax in Wake Forest, NC.

• Assist customers with inquiries related to tax software, troubleshooting, and account management.
  
• Provide excellent, timely support via phone, chat, and email to ensure customer satisfaction.
  
• Educate customers on product features and guide them through technical issues.
  
• Maintain detailed records of customer interactions and issues.
  
• Stay updated on product updates and company policies to deliver accurate information.
  

Skills needed include strong communication, problem-solving, and multitasking abilities.

Benefits include flexible hours, remote work environment, training programs, and opportunities for growth.