Remote Customer Service Representative

We are seeking a Remote Customer Service Representative – Product Testing based in Commerce Charter Township, Michigan.

Responsibilities include:

• Providing exceptional support to customers via phone, email, and chat
  
• Gathering and documenting user feedback on new products and features
  
• Assisting in testing product functionalities and reporting issues
  
• Maintaining accurate records of interactions and testing results
  
• Collaborating with cross-functional teams to improve product quality
  

Skills needed:

• Excellent communication and problem-solving abilities
  
• Detail-oriented with strong organizational skills
  
• Ability to work independently in a remote setting
  
• Basic technical aptitude and comfort with testing software
  

Benefits include flexible scheduling, work-from-home environment, and opportunities for growth. Join us to contribute to innovative product development while enjoying a supportive, remote work culture.