Remote Customer Service Representative

We are seeking a Remote Customer Service Representative – Product Testing based in Louisville, Kentucky.

Responsibilities:

• Assist customers with product testing inquiries via phone, email, and chat
• Collect and document customer feedback on products
• Provide timely solutions and support to ensure customer satisfaction
• Coordinate with product teams to relay customer insights
• Maintain accurate records of interactions and test results
• 
  Skills Needed:
  
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work independently in a remote environment
• Detail-oriented with good organizational skills
• 
  Benefits:
  
• Flexible remote work schedule
• Competitive pay
• Health and wellness benefits
• Opportunities for growth and development