Remote Customer Service Rep

A Service Role Where You're Valued & Supported! Work with one the top insurance agencies in America! Our agency owner is a nationally recognized consultant, coach and podcaster. We deliver top notch Culture, Compensation and Career Development!

Some insurance agencies treat service teams like robots, stuck answering back-to-back calls all day. That's NOT how we do things at Vincent Family Insurance.

We know that great service reps make all the difference in client retention and agency growth. That's why we give you the tools, autonomy, and work-life balance you deserve.

Stable & Competitive Pay: We believe in rewarding great work.

Real Relationships: You'll focus on keeping clients happy

A Team That Has Your Back: Work in an office where your contributions are valued.

Growth Opportunities: Were committed to supporting our teams personal and professional growth.

Work That Feels Meaningful: You're not just answering phones you're protecting families.

Salary Range: $45000.00 - $70000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training

Health Insurance

Flexible Schedule

Paid Family Leave

Annual Wellness Screenings for Employees and Partners

Amazing Culture

Evenings Off

Dental Insurance

Vision Insurance

Retirement Plan

Work from Home

Responsibilities

• Assist policyholders with questions, changes, and coverage needs
• Proactively offer solutions to help clients feel secure and supported
• Work closely with our Service Manager to ensure seamless service
• Handle policy renewals, endorsements, and claims support
• Stay on top of industry changes and new products

Who Thrives Here?

• Someone who loves helping people and solving problems
• A detail-oriented, organized professional
• A strong communicator (verbal and written)
• A team player who enjoys a positive, collaborative work environment

• P&C Insurance License (If you don't have one, this isn't the role for you yet.)
• Must Have Allstate Insurnace experience
• At least 1 Year of Insurance experience, If you have experience you will be able to work remote from day 1!