Remote Customer Experience Specialist – Travel Services
JAK Travel Agency
Atlanta, GA(remote)
We are looking for motivated and enthusiastic individuals who enjoy helping others and have a passion for travel. As a Remote Customer Experience Specialist – Travel Services, you will assist clients with travel-related questions, support their travel planning process, and ensure a smooth experience from start to finish.
This is a fully remote opportunity, allowing you to work from home while helping clients explore destinations and organize travel experiences.
Key Responsibilities
Assist clients with travel-related questions and planning support
Communicate with clients to understand their travel interests and preferences
Research destinations, accommodations, and activities to support travel plans
Provide helpful travel information and recommendations
Maintain accurate records of client travel details and requests
Stay informed on travel trends, destinations, and supplier updates
Deliver professional and responsive customer service
Qualifications
Strong communication and customer service skills
Comfortable working independently in a remote environment
Excellent organizational and time-management skills
Basic computer and internet navigation skills
Interest in travel and helping others plan experiences
Willingness to learn travel systems and industry tools
Benefits
Fully remote opportunity
Flexible scheduling options
Training and resources provided
Supportive team environment
Travel perks and access to travel-related discounts through industry partners
Location: Remote
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