Remote Call Center Pharmacy Technician {168158}
A-Line Staffing Solutions LLC
Las Vegas, NV(remote)
A-Line Staffing is now hiring Remote Call Center Pharmacy Technician . The Remote Call Center Pharmacy Technician would be working for a Fortune 500 healthcare company and has career growth potential. This would be full time / 40+ hours per week.
If you are interested in this Remote Call Center Pharmacy Technician position, please contact Austin Faris at
Remote Call Center Pharmacy Technician Compensation
• The pay for this position is $20.00 per hour
• Benefits are available to full-time employees after 90 days of employment
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates
Remote Call Center Pharmacy Technician Highlights
• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
• Fully remote – work from home
• Schedule: Monday – Friday between 11:00 AM – 11:00 PM CST (8.5 hour shift with 30 minute lunch; shift determined by business needs)
• Training: Monday – Friday for approximately 5 weeks (schedule determined during onboarding)
Remote Call Center Pharmacy Technician Responsibilities
• Answer inbound calls from providers, pharmacies, and members regarding the prior authorization process
• Provide professional and courteous phone assistance while following established criteria-based workflows
• Document all reviews, approvals, and denials accurately and in a timely manner
• Transfer clinical questions, escalations, or judgment-based decisions to the pharmacist team
• Review and process prior authorization requests received via fax and electronic prior authorization (ePA)
• Perform outbound calls when necessary to support case resolution
• Monitor and respond to inquiries through departmental mailboxes
• Perform additional administrative and operational duties as assigned by leadership
Remote Call Center Pharmacy Technician Requirements
• Active Pharmacy Technician license or certification (no restrictions)
• Minimum 2 years of experience in a high-volume call center environment (healthcare or PBM/prior authorization strongly preferred)
• At least 1 year experience working as a pharmacy technician in an administrative or coordination role
• Familiarity with medical terminology and coding
• Advanced computer skills including word processing and spreadsheet applications
• Excellent written and verbal customer service skills
• High School Diploma or GED required
• Attendance is mandatory for the first 90 days
Remote Work Requirements
• Dedicated HIPAA-compliant workspace free from interruptions
• Must not be the primary caregiver for anyone during scheduled work hours
• Wired internet connection required with at least 25 Mbps download and 3 Mbps upload speeds
• Ability to sit and remain focused for the duration of the scheduled shift
Remote Call Center Pharmacy Technician Preferred Qualifications
• Experience supporting prior authorization workflows
• Previous experience working in PBM, healthcare operations, or pharmacy services
• Strong multitasking and documentation skills in a fast-paced environment
If you think this Remote Call Center Pharmacy Technician position is a good fit for you, please reach out to me — feel free to call, email, or apply to this posting!
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About the Company
A-Line Staffing Solutions LLC
A-Line Staffing Solutions is a premier staffing company that supplies professionals to the Healthcare, Insurance, Pharmaceutical, and Information Technology industries. Founded in 2004, A-Line Staffing Solutions has been a leader in matching talented individuals to the jobs that our clients NEED to fill. We are experts at offering creative staffing solutions to employers, and we are hiring every day. A-Line Staffing can offer short-term, long-term and direct-hire opportunities to professionals across the United States. We hire only the most qualified and talented individuals in the country. Our recruiting, selection and stringent screening processes have strengthened our reputation for delivering quality customer service and unbeatable talent. For our commissioned clients, A-Line Staffing closely follows the standards and practices established by The Joint Commission. For all of our clients and employees, our commitment to continual improvement combined with a strict code of ethics provides an atmosphere of respect and unparalleled professionalism. To find out how A-Line Staffing Solutions can share our talent with you, please contact us today. We are eager to include you among our most valued and satisfied clients. If you are a professional and would like to learn more about open opportunities in your area, please contact us today. We are always searching for talented and enthusiastic professionals