Regional Vice President

Why join our team?

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.

A Certified Great Place to Work®

Don’t just take our word for it—our people have spoken. According to the Great Place to Work® 2025–2026 survey:

• 96% feel good about how we support the community
• 94% are proud to tell others they work at the USO
• 92% say their work has special meaning—it’s not “just a job”
• 91% felt welcomed from day one
• Over 88% agree all employees are treated fairly, regardless of race or gender

Reporting to the Chief Operating Officer, The Regional Vice President is responsible for operational oversight and direction of USO operations in a geographic region.

Principal Duties and Responsibilities (*Essential Duties)

• Develop and execute regional business strategy aligned with USO organizational priorities to strengthen mission delivery, strengthen brand visibility, and support enterprise fundraising efforts through regional engagement and partnership with the national fundraising team across the assigned geographic region.*
• Build, strengthen, and sustain strategic relationships with military leadership, private-sector partners, and community stakeholders to advance the USO mission.*
• Direct short- and long-term regional planning, programs, and operational practices to ensure successful delivery of high-quality services that are consistent, compliant, and aligned with USO policies, procedures, and core values.*
• Monitor, assess, and communicate performance results related to programs, services, facilities, equipment, and events; present key metrics to senior leadership and drive continuous improvement through feedback, accountability, and operational adjustments.*
• Develop proposed regional operating budgets, regularly monitoring financial performance against established goals and ensuring effective stewardship of organizational resources.*
• Lead, manage, and mentor Director of Operations, Area Directors, and subordinate staff to strengthen leadership capability, operational effectiveness, employee engagement, and USO culture across the region.*
• Ensure regional readiness and responsiveness to emerging mission requirements, organizational priorities, and operational challenges through proactive leadership, sound decision-making, and cross-functional coordination.*
• Other duties as assigned.

Job Specifications

• Bachelor’s Degree in Business Administration or related field. MBA preferred.
• 15+ years progressively responsible work experience in a leadership or management role, including 7+ years in a supervisory capacity. Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred.
• Demonstrated ability to create and lead high-performing teams. Demonstrated ability to exercise sound judgment and achieve desired results through others.
• Strong interpersonal, presentation, and problem-solving skills. Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
• Proficiency with developing long-term strategic direction and with business support functions (i.e. budget, planning, management) for a large enterprise or multiple business units.
• Demonstrated initiative/self-motivation, with the ability to quickly and easily adapt to changing organizational needs.
• Proficiency using computers and electronics equipment. Working knowledge of various software, applications, and programs including but not limited to Microsoft Office.
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
• Must be a strong advocate of the USO’s mission.

Details

• This position is located in Dallas, TX. Preference will be given to local candidates within commuting distance to the location.
• Resume and cover letter are required for full consideration.
• Background check – education, criminal and driving required.
• The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

If that’s not enough to convince you, here are some direct quotes from employees:

• The organization truly cares about the people who work here.
• There is great consideration given and extended in the following areas: organizational core values for all, work-life balance, impact we can actually see (and even experience as a staff member- the feeling of making an impact is priceless), autonomy with respect to current position within the organization.
• Everyone is friendly and easy to talk to. We collaborate well together and share ideas and interests to create fun activities for our overall goal in the community. I couldn't think of a better organization to work for.
• The mission alone provides a positive and meaningful purpose, where people should want to work and be a part of. Most of the people who work for the USO and volunteer for the USO have giving hearts and want to make a difference. This also makes the organization a place where people would want to work.
• The mission and opportunities to make a Difference are amazing. There is no doubt that the USO is one of the most forward-facing, frontline serving nonprofits that I know of.

Apply today. Join the mission. Join Team USO.