Regional Director Food & Beverage
FirstService Residential
Jacksonville, FL
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JOB DETAILS
JOB TYPE
Full-time
LOCATION
Jacksonville, FL
POSTED
10 days ago
Description
Manager,FoodandBeverage
Provideleadership supportandoperatingexpertise infoodandbeverageasavalue-added servicetomanagedcommunities acrosstheregion
Responsibilities:
- DriveincreaseinadditionalF&Brevenue,P&Laccountabilitytooperatingbudgetsthrough financialreportingandF&Boperations.
- Leadcustomerserviceandresidentexperienceimprovementsthroughdevelopmentand improvementofF&BSOPsandbestpractices |driveoperationalimprovementsand consistencywithinF&Boperations.
- Createimplementationplanstosupporttheexecution ofF&Bprograms,products,pricing andmenuchangesinconjunctionwiththeassociationboard,developerandmanagement teams
- Assistpropertieswithpeople|talentrecruitment,mentor,train,todevelopandmanage F&B teamstomaximizeprofitabilityanddevelopaserviceculture
- Conductevaluationsandpresentrecommendations,strategicoptionsandbusinessplans toassociationsintheareasofF&B
- Supportgrowthandsalesprocesstocommunities withF&Boperations
- Abilitytoworkonsitetosupportand|orcoverforpropertypositiondeficits
- Perform detailed evaluation reportson properties to ensure communities are in compliance withF&Bstandardsas assignedbytheVPof Community Solutionsin conjunctionwiththeassociation
- Assistinrecruiting andinterviewefforts
- ReviewandassistinF&Bbudgetsforproperties, assessandevaluatenewproperties,
complete F&Btransition checklistsandperformanceimprovementplans
- Review,develop,andupdateservicestandardsforallF&Boperationsatproperties
- AssistwiththebudgetCapexbidsforkitchensandbaroperations
- LeadF&Bstart-upprocessandactivelyassistwithnewopeningsincludingmarketing to residents
- BuildandconductFOHandBOHaudits
- Provideoversightandapprovalforcreatingmenuconcepts,staffingguidelines, costof saleandrevenueinitiativesforcommunities inconjunctionwiththeassociation and managementteamdirection
- Ensureoptimalbalancewithrespecttoresidentsatisfactionandserviceexperiencewith financialaccountabilityandannualbudget
- Provide research, development, evaluation and implementation of new services, technologyandprocessesinanticipationofchangingserviceneeds
- Analyze trendsin serviceratings and residentfeedbackto troubleshootand take corrective actionwhennecessary
- Conductregularvisitsandauditstoreviewthepropertyoperations|duringeachvisit,
meetwiththemanagementtodiscusstheobjectivesofthevisit,progressobservedand resultsachieved
Lifestylepartnership–meetwithF&BandLifestyleDirector whileonpropertytoassist witheventsandorganizationalprocesses
Partner withtrainingtosupportstaffinbackandfrontofthehouseareproperlytrainedon
foodservicesoperationsusingcompany SOPs and foodservicehealthandsafety standards
- PracticeandadheretoFirstServiceResidentialGlobalServiceStandards
- Conductbusinessatalltimeswiththehigheststandardsofpersonal,professionaland ethicalconduct
- Performorassistwithanyoperationsasrequiredtomaintainworkflowandtomeet schedules|notifysupervisionofunusualequipment oroperating problemsandtheneed foradditionalmaterialandsupplies
- May participate in any varietyofmeetingsand workgroupstointegrateactivities, communicateissues,obtainapprovals,resolveproblemsandmaintaina specifiedlevelof knowledge pertainingto new developments,requirements, policies and regulatory guidelines
- Ensureallsafetyprecautionsarefollowedwhileperformingthework
- Followall policiesandStandard Operating ProceduresasinstructedbyManagement
- Performanyrangeofspecialprojects,tasksandotherrelateddutiesasassigned
Supervisory Responsibility:
- Matrixresponsibilityforcommunity F&Bleadershipinconjunctionwithcommunity GeneralManagerandassociationboard.
Travel:
- 75%travelrequiredaswellassomenightsandweekendsbasedonpropertyevents
- Travelcouldberequiredweekly
Skills & Qualifications:
- Bachelor’s degreeinF&BManagementorsimilar4-yeardegree
- Ten(10)yearsprogressiveleadership responsibility
- Strong financialskillsforbudgeting |Monitoring of foodand beveragefinancialperformance
- Strong understandingofbaroperations, casualandupscalediningand kitchen procedures
- Abilitytoworkonsiteandcovervacanciesintherestaurant forextendedperiodsoftime untilasuitablereplacementishiredandon-boarded
- Strongleadership, teaching,diagnosticandanalyticskills
- Resultsoriented;working withinapprovedbudget;conservescompanyresources;knows thegoalsofthecompany
- Prioritizesandplansworkactivities;usestimeefficiently;setsgoalsandobjectives; developsrealisticactionplans
- Requiresexcellentverbalandwrittencommunicationskills
- Abilitytoimproveprofitability,F&Bbrandstandards,costcontrolandresidentservice scores
What We Offer:
As an associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match.
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel
national_recruiting@fsresidential.com
.Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at
national_recruiting@fsresidential.com
; we will respond in accordance with Local Law 144, within 30 days.About the Company
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