Receptionist
Baptist Memorial Health Care
Memphis, TN
Overview
Receptionist
Job Code: 22073
FLSA Status
Job Family: ADMIN SUPPORT
Job Summary
Answers incoming call to the clinic. Provides administrative support to the clinic. Performs other duties as assigned.
Job Responsibilities
- Demonstrates knowledge and understanding of the importance of the patient medical record as it relates to documenting patient calls.
- Demonstrates phone etiquette and proficiency while assessing the patients or family members needs when they call the clinic.
- Completes assigned goals
Specifications
Experience
Description
Minimum Required: 3 months of administrative support experience.
Preferred/Desired: One year general office experience, preferably in a medical environment.
Education
Description
Minimum Required: Skill in communicating clearly and effectively using standard English in written, oral and verbal format to achieve high productivity and efficiency. Skill to write legibly and record information accurately as necessary to perform job duties.
Preferred/Desired
Training
Description
Minimum Required
Preferred/Desired
Special Skills
Description
Minimum Required: Basic computer literacy. Ability to navigate automated systems. Excellent customer service skills.
Preferred/Desired
Licensure
Description: N/A
Minimum Required
Preferred/Desired
Reporting Relationships
Does this position formally supervise employees? If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager.
Reporting Relationships: No