Receptionist & Mail Coordinator

Ventra is a leading business solutions provider for facility-based physicians practicing anesthesia, emergency medicine, hospital medicine, pathology, and radiology. Focused on Revenue Cycle Management, Ventra partners with private practices, hospitals, health systems, and ambulatory surgery centers to deliver transparent and data-driven solutions that solve the most complex revenue and reimbursement issues, enabling clinicians to focus on providing outstanding care to their patients and communities.

• Come Join Our Team!

  • As part of our robust Rewards & Recognition program, this role is eligible for our Ventra performance-based incentive plan, because we believe great work deserves great rewards.

• Help Us Grow Our Dream Team — Join Us, Refer a Friend, and Earn a Referral Bonus!

The Receptionist & Mail Coordinator serves as the first point of contact for visitors, clients, and employees while managing all incoming and outgoing mail operations. This role is responsible for maintaining a professional front desk environment, coordinating mail and package distribution, and supporting general administrative tasks to ensure smooth office operations. 

Reception & Front Desk Duties 

• Greet and assist visitors, clients, and vendors in a professional and friendly manner. 

• Maintain the front desk area to ensure it is clean, organized, and welcoming. 

• Manage visitor check-in procedures and issue visitor badges as required. 

• Provide general information and direct inquiries to appropriate departments. 

Mail & Package Coordination 

• Receive, sort, scan and distribute incoming mail, packages, and deliveries. 

• Prepare and process outgoing mail and shipments using courier and postal services. 

• Track and log packages and certified mail deliveries. 

• Coordinate with carriers such as FedEx, UPS, and USPS. 

• Maintain records of shipments and deliveries. 

• Ensure timely distribution of mail across departments. 

• Ensure secure handling of confidential or sensitive materials. 

Outbound Mail, Shipping and Banking  

• Prepare and process outbound mail and packages through USPS, UPS, FedEx, and other carriers. 

• Create labels, complete required documentation, and ensure proper packaging. 

• Occasionally travel to local post offices or shipping centers to drop off items. 

• Occasionally travel to local banks to deposit checks.  

Administrative Support 

• Assist with basic office administrative tasks such as filing, scanning, and data entry. 

• Monitor inventory and order office supplies when needed. 

• Assist with general office upkeep, including tidying shared spaces, organizing supplies, and maintaining a clean work environment. 

• Run occasional errands  

• Support office events, meetings, and internal communications as required. 

• Prior experience in mailroom, facilities, or office support preferred but not required. 

• Ability to stand or walk periodically throughout the day. 

• Ability to lift and move packages (typically up to 25–40 lbs). 

• Strong attention to detail and commitment to accuracy. 

• Reliable, punctual, and comfortable working independently. 

• Valid driver’s license may be required for occasional errands. 

Work Environment 

Office environment with regular interaction with employees, visitors, and delivery personnel. 

• Base Compensation will be based on various factors unique to each candidate including geographic location, skill set, experience, qualifications, and other job-related reasons. 

• This position is also eligible for a discretionary incentive bonus in accordance with company policies. 

Equal Employment Opportunity (Applicable only in the US)
Ventra Health is an equal opportunity employer committed to fostering a culturally diverse organization. We strive for inclusiveness and a workplace where mutual respect is paramount. We encourage applications from a diverse pool of candidates, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, disability, sexual orientation, gender identity and expression, or veteran status. We will provide reasonable accommodations to qualified individuals with disabilities, as needed, to assist them in performing essential job functions.
 
Recruitment Agencies
Ventra Health does not accept unsolicited agency resumes. Ventra Health is not responsible for any fees related to unsolicited resumes.
 
Solicitation of Payment
Ventra Health does not solicit payment from our applicants and candidates for consideration or placement.

Attention Candidates
Please be aware that there have been reports of individuals falsely claiming to represent Ventra Health or one of our affiliated entities Ventra Health Private Limited and Ventra Health Global Services. These scammers may attempt to conduct fake interviews, solicit personal information, and, in some cases, have sent fraudulent offer letters.
To protect yourself, verify any communication you receive by contacting us directly through our official channels. If you have any doubts, please contact us at Careers@VentraHealth.com to confirm the legitimacy of the offer and the person who contacted you. All legitimate roles are posted on https://ventrahealth.com/careers/. 

Statement of Accessibility
Ventra Health is committed to making our digital experiences accessible to all users, regardless of ability or assistive technology preferences. We continually work to enhance the user experience through ongoing improvements and adherence to accessibility standards. Please review at https://ventrahealth.com/statement-of-accessibility/.