Receptionist
Trilogy Health Services
Louisville, Kentucky
The Receptionist is responsible for answering a multi-line telephone system and directing incoming calls, guests, clients, packages, and vendors to appropriate Company staff. Assists in the preparation and servicing of refreshments during meetings and performs general office functions to support Company needs.
Duties and Responsibilities
- Answers a multi-line telephone system and directs incoming calls accordingly to support business operations in a proficient, professional and friendly customer service manner.
- Announces guests, clients and associates to appropriate staff in a professional manner. Receives packages and notifies appropriate staff in a timely and accurate manner.
Greet and welcome visitors in a professional manner
Respond to emails and general inquiries
Provide basic and accurate information in person and via phone/email
Qualifications
- High School diploma or equivalent. College graduate or some college classes preferred.
Experience
- Three (3) to five (5) years reception or upper level administration experience.
- Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.
Careers close to home and your heart
Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy.
APPLY NOW:As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT.
About the Company
Trilogy Health Services
Since 1997, we’ve dedicated ourselves to being the best healthcare company in the Midwest by providing exceptional, comprehensive care to seniors in every community we serve. We operate multiple senior health communities throughout Kentucky, Indiana, Ohio and Michigan. To meet every need of the aging population, we have designed our communities to offer a full range of services, from independent and assisted living, to skilled nursing and rehabilitative services. Whether a resident requires short-term rehabilitative care, or ongoing nursing care, our programs help our residents live the highest quality of life possible.
At Trilogy Health Services, our motto of being compassionately committed to excellence in customer service is evident in everything we do. We believe that our company culture, values, and superior service standards are what define “The Trilogy Difference.†Not only do we provide excellence in customer service to each resident, but we are also committed to serving those around our residents, including our communities and our employees.
The Trilogy culture is built upon our Trilogy Service Standards, which emphasize exceeding customer expectations in all areas, including resident activities and programming, fine dining, family care and employee care to name a few. Each service standard is designed to provide an exceptional service experience, whether you are a Trilogy resident, family member, employee or community member. Cultural Leadership is the driver for our success, and our cultural map that guides us on our journey is our Mission Statement.