Receptionist – Be the First Smile Patients See (Ogden, UT)

Do you love helping people, staying organized, and creating a welcoming environment where patients feel genuinely cared for?

We're a fast-growing integrated physical medicine clinic in Ogden, UT, and we're looking for a warm, organized, and proactive Receptionist to be the front-line ambassador of our practice.

This isn't "just" a front desk role.
This is an opportunity to make a real difference in patients' lives - every single day.

About Our Clinic

We provide high-quality, relationship-driven medical care rooted in trust and professionalism. Our mission is simple: help patients live healthier lives through innovative, non-invasive treatment plans tailored to the individual.

We're continuing to grow and expand services in:

• Aesthetics (Botox, Fillers)

• EmSculpt (arthritis relief + body contouring)

• Acupuncture

• Bioidentical Hormone Replacement Therapy

• Physical Rehabilitation

• Chiropractic Care

This is an exciting time to join a clinic that's expanding and evolving.

Your Role: The Patient Experience Champion

As our Receptionist, you are the first and last impression of the clinic. You set the tone.

You'll:

• Greet patients warmly and ensure they feel welcomed and cared for

• Manage scheduling and appointment coordination

• Verify insurance benefits and explain coverage clearly to patients

• Collect co-pays and process payments accurately

• Assist patients with intake forms and documentation

• Coordinate new patient onboarding and reactivation

• Maintain accurate patient records in our practice management system

• Answer phones professionally and route calls appropriately

• Communicate clearly with providers and team members

• Help maintain smooth daily patient flow

You'll help patients understand their insurance benefits and guide them through financial conversations with clarity and confidence.

You'll keep the front office running smoothly - even on busy days.

What Makes This Role Exciting

• Be part of a supportive, team-oriented clinic

• Work closely with providers and leadership

• Contribute to a practice that is actively growing

• Help patients access treatments that improve their quality of life

• Opportunity to earn bonuses tied to helping patients move forward with recommended care

This is a role for someone who genuinely enjoys helping others and takes pride in staying organized and proactive.

Who Thrives Here

You might be a great fit if you:

• Have experience in a medical, chiropractic, or healthcare setting

• Are comfortable verifying insurance and explaining benefits

• Enjoy working with patients and building rapport

• Are highly organized and detail-oriented

• Communicate clearly and professionally

• Stay calm and friendly under pressure

• Are comfortable using scheduling and practice management software

• Take initiative and solve problems independently

If you're coming from another medical office and want to grow in an integrated healthcare environment - we encourage you to apply.

️ Why This Work Matters

This role isn't just about answering phones or checking patients in.

It's about:

• Helping patients feel comfortable from the moment they walk in

• Making insurance and financial conversations less stressful

• Supporting a team that's passionate about healing

• Being part of a clinic that's helping people live healthier lives

If you want to work in an environment where your kindness, organization, and professionalism truly matter - we'd love to connect.

Schedule

• Monday & Wednesday: 8:00 AM – 8:00 PM (12-hour days)

• Tuesday: 9:00 AM – 5:30 PM (2-hour lunch)

• Thursday: 1:00 PM – 7:30 PM

• Friday: 8:00 AM – 1:00 PM