Receptionist / Customer Service Representative

This is more than a front desk role its your entry point into the insurance industry. As our Receptionist/Customer Service Representative, youll be the first friendly face or voice clients encounter while learning the business from the ground up.

Its an entry-level position with a clear career path to grow into a Licensed Account Manager or Producer. If youre motivated, organized, and eager to build a career, this role is the perfect place to start.

Salary Range: $25000.00 - $40000.00 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Responsibilities

Greet clients in person and by phone, creating a welcoming experience

Answer calls, route inquiries, and take accurate messages

Assist with client service tasks such as payments, ID cards, and policy documents

Provide administrative support to account managers and producers

Keep the office organized and running smoothly (filing, scheduling, mail, supplies)

Learn agency systems and processes (training provided)

Support the team at community events and agency initiatives

Grow into more client-facing responsibilities as knowledge and licensing increase

Positive, professional, and welcoming attitude

Excellent communication skills (in-person and phone)

Organized, detail-oriented, and dependable

Quick learner with a willingness to grow into insurance roles

Comfortable with computers (email, Microsoft Office; agency systems will be trained)

Previous customer service or receptionist experience helpful, but not required

Insurance license preferred but not required well help the right candidate get licensed