Job Responsibilities:- Utilizing strong problem-solving skills to efficiently address and resolve complex customer issues in a prompt manner.- Provide information to guests about property services, facilities, and other amenities- Create, modify, and cancel customer reservations, noting any special requests.- Balancing shift work and cash drawer.- Perform administrative tasks to support the overall efficiency of the operation.- Handle property phone system, transfer calls.- Track status of room/suites in maintenance- Remain aware of any and all potential security problems and report appropriately- Coordinate with other departments to fulfill special guest requests.- Perform additional duties as assigned.Requirements/Qualifications:- Strong verbal and written communication skills.- Basic computer skills.- Strong problem-solving skills.Work days and times may vary.Job Type: Full TimePay: $16.00-$17.00/hr