R&D Digital Tools and Automation Specialist
TalentBurst, Inc.
Tucson, AZ
R&D Digital Tools and Automation Specialist
12 Months
Tucson, AZ
Requirements:
Experience: 2 years of professional experience in an operations, technical support, or system administration role, or equivalent academic projects / internships
Language Skills: Excellent written and verbal English Language skills are required to support our global organization.
System Proficiency: Ability to quickly learn new software, systems, and processes is essential.
Education: Bachelor’s degree, preferably in a technical, scientific, or business discipline.
Prior experience in enterprise business applications is desirable (e.g., Electronic Document Management Systems, Learning Management Systems, or Project Management tools).
Education and experience in data structures, databases, automation, scripting, AI prompt engineering and/or development of AI agents is desirable
Tools : Experience with SAP, Cornerstone, Google Suite and Office Suite is a plus.
Execution & Focus: A proven ability to complete complex, detailed tasks accurately and efficiently. You have a rigorous and detail-oriented approach to following established processes.
People Skills: Demonstrated ability to work well with others in a hybrid virtual and global team environment
Key Responsibilities:
As a part of a global centralized expert support team, execute enterprise tool system tasks based on R&D customer requests, leveraging expert knowledge of business tools, compliance requirements, and R&D teams and processes.
Execute R&D System Requests: Fulfill customer tool requests using expertise in business systems and compliance standards.
Provide Timely Expert Support: Offer professional, empathetic, and quick solutions to R&D operational issues and system problems.
Expert in our Global Business Applications: Act as the subject matter expert for one or more complex R&D business applications.
Specialize in R&D Processes: Develop deep expertise in key processes (e.g., records management, lab data, change requests) for high-accuracy execution.
Maximize Scientist Productivity: Use your expertise across business data and organizational structure to streamline operations and save significant time for R&D scientists.
Anticipate Customer Needs: Build organizational know-how of R&D roles and priorities to deliver proactive system support.
Maintain Global Service Excellence: Demonstrate a strong, collaborative customer service mindset within a diverse, global team.
Drive Process Improvement: Identify manual steps and actively suggest opportunities for digitization and improvement.
Automate Administrative Tasks: Apply or develop automation and AI tools to reduce administrative load on R&D staff.
Ensure Data Integrity and Compliance: Guarantee all activities strictly adhere to regulated R&D processes, supporting audits and data retrieval.
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About the Company
TalentBurst, Inc.
For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions.
Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media!