QualitySupervisor
Accentuate Staffing
Durham, NC
Accentuate Staffing is assisting a leading commercial printing company in search of a Quality Supervisor to join their team. This is a direct hire opportunity offering excellent benefits and a day shift schedule, with hours varying as needed. The Quality Services Supervisor will lead the quality assurance team, ensure production meets strict quality standards, resolve customer issues, and drive continuous improvement initiatives across the facility.
Responsibilities:
- Lead and manage the Quality Services team, including staffing, training, and performance
- Ensure production meets quality standards and customer requirements
- Analyze technical and operational data to support quality decisions
- Collaborate with production teams to test and implement new products, processes, or methods
- Investigate and resolve customer complaints efficiently
- Partner with sales and customer service teams on issues with new and existing accounts
- Promote continuous improvement initiatives and implement Total Quality Program tools
Requirements:
- Minimum 5 years of experience in Quality Assurance or similar role in a commercial printing environment
- At least 1 year of experience in a formal supervisory or leadership role
- Willingness to work multiple shifts, including nights
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Associate’s degree in a relevant field required
About the Company
Accentuate Staffing
Since 1996, Accentuate Staffing has delivered “The Power of Positive” to you. As one of the Triangle’s largest woman-owned companies, Accentuate Staffing sources candidates in the career specialties of Accounting/Finance, Office Professional, Information Technology, Scientific/Clinical, Light Industrial and R&D Consulting services. The current roster of more than 250 corporate clients is diverse, highly regarded, and often exclusive. Accentuate Staffing’s honors include nine Triangle Business Journal Fast 50 awards, four Raleigh Chamber Pinnacle Awards, No. 222 on the INC 500 list and an inaugural winner of the TBJ’s A Better World Award. Accentuate Staffing cherishes its position as a leader in the community, offering support to charitable institutions including Children’s Flight of Hope, National Students of AMF, the MS Society, the Shepard’s Table Soup Kitchen, and Stop Hunger Now among others. For detailed information on how “The Power of Positive” can impact your company or your career, please visit at www.accentuatestaffing.com.