Quality Manager

• Maintain and improve plant quality systems, including inspection/test methods, work instructions, procedures, specifications, GMPs, Food Safety Compliance, and best practices.
• Ensure adherence to quality systems and maintain product integrity across all production processes.
• Prepare and present regular quality reviews to plant and corporate leadership.
• Develop, implement, and lead continuous improvement initiatives targeting plant-wide quality performance.
• Communicate quality objectives (KPIs) to floor personnel and promote processes that drive compliance and higher performance.
• Act as the primary external customer contact for quality-related issues and technical support.
• Lead root cause analysis and corrective action (RCCA/CAPA) investigations for customer complaints and internal nonconformances.
• Audit the implementation and effectiveness of corrective actions.
• Drive supplier improvement initiatives and manage coating/mill supplier defective material claims.
• Analyze production and quality data to disposition finished goods and determine product acceptability.
• Ensure proper management of the HFI (Hold for Inspection) system, including balance, disposition, rework, and inventory levels.
• Coordinate with Commercial, Product Development, and Engineering teams on new business, product trials, and process changes.
• Work closely with Human Resources on personnel issues and the management of plant staff.
• Partner with corporate quality teams and collaborate with other facilities within the organization.
• Provide direct supervision to quality personnel (team size varies by location).
• Educate and train supervisors, department leads, and production staff on quality methods, process improvements, and GMPs.
• Ensure plant adherence to established operational principles and procedures.

• Bachelor’s degree in a technical or relevant discipline.
• Minimum 8 years of manufacturing experience.
• At least 4 years of quality experience, including leadership responsibilities.
• Strong analytical, computer, and communication skills.
• Proven ability to solve complex problems outside of standard procedures.
• Ability to work effectively with all levels of an organization.
• Six Sigma Green Belt or Black Belt certification.
• Experience implementing quality or process improvement methods in can manufacturing or similar high-volume process environments.
• Experience leading self-directed work teams.

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