Quality improvement specialist
TemPositions Group Of Companies
NY
Quality Improvement Specialist
Position Summary:
This role supports agency-wide quality and performance improvement under the direction of the Chief Compliance Officer. The specialist ensures programs meet city, state, and federal regulatory requirements, particularly OPWDD standards, and helps improve service delivery through data analysis, audits, and corrective actions.
Key responsibilities
- Monitoring compliance with regulations, policies, and OPWDD BPC certification standards.
- Conducting scheduled and unannounced site visits, reviews, and audits.
- Analyzing data to identify trends, root causes, and opportunities for quality improvement.
- Tracking corrective actions and maintaining quality and incident management databases (including IRMA).
- Investigating incidents and presenting findings to review committees.
- Supporting program staff through feedback, recommendations, training, and quality improvement tools.
- Coordinating and analyzing client and staff satisfaction surveys.
- Ensuring HIPAA compliance, confidentiality, and safety (OSHA/HSE standards).
Requirements
- Over 4 years of experience supporting individuals with intellectual and developmental disabilities (ID/DD).
- In-depth knowledge of OPWDD regulations and compliance requirements.
- Proven experience conducting OPWDD and Justice Center investigations, as well as auditing IRA, ICF, and Day Habilitation programs.
- SCIP-R, CPR, and First Aid Trainer certifications preferred.
Schedule:
Full Time - Monday through Friday 9am to 5pm.
Location - Brooklyn, NY 11215
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.
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About the Company
TemPositions Group Of Companies
Founded in 1962, The TemPositions Group of Companies is a privately owned full-service staffing firm offering temporary, contract temp-to-hire and direct hire services. We’re one of the largest regional staffing firms in the country, serving the New York, Connecticut, New Jersey and California markets.
While there are very few companies that can offer clients a truly broad range of skill sets, we can. We’re comprised of multiple specialized divisions, each staffed with individuals possessing years of hands-on industry experience. By having similar backgrounds to both our clients and the professionals we place, our internal staff understands the nuances and can select precisely the right individuals for the job. They can also proactively identify innovative ways of assisting our clients, and develop the appropriate systems or programs to translate these ideas into reality.
The TemPositions Group of Companies is an Equal Opportunity Employer and does not discriminate on the basis of race, creed, color, national origin, alienage or citizenship status, gender, sexual orientation, age, disability, marital status or genetic information.