Quality Assurance Specialist
MicroTech
Orlando, FL
- Job ID
- 2025-2026
- # of Openings
- 1
- Category
- Customs and Border Patrol
Overview
MicroTech is currently seeking a Quality Assurance Specialist to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the opportunity to be part of a cohesive and dynamic team providing mission critical support.
Responsibilities
Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. Manages all aspects of the end-to-end release process. Ensures coordination of build and test environments teams and release teams (as applicable). Ensure teams follow the organization’s established policies and procedures. Provides configuration management planning. Provides support to the configuration change Operational and approval process. Supports the quality assurance process audits. Provide management reports on release progress. Responsible for service roll out planning including method of deployment and plans communication implementation in coordination with the CBP Change Operational Process.
Qualifications
- Relevant certifications such as ITIL v3, CCNA, CCNP, CompTIA, Change Management
- Bachelor’s degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications.
- A minimum eight (8) Plus years of experience in equivalent technical field
General Information
MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL® management qualified business processes.
We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include:
• Insurance (medical, dental vision)
• Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service)
• 401k Plan with Employer Matching Contribution
• 11 Company-Paid Holidays
• Tuition Assistance
• Voluntary Benefit Programs
• Corporate Discounts
MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes.
About the Company
MicroTech
MicroTech is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and National Minority Supplier Development Council (NMSDC) certified Minority Business Enterprise (MBE) delivering robust process-driven performance for mission success. MicroTech applies its regimented process, enterprise IT experience, and state-of-the-art engineering solutions to integrate different technologies and create proven results. A prime contractor of over 100 Federal projects and more-than-25 procurement/contract vehicles, MicroTech offers access to 2500 vendors and a million technology solutions across public sector and commercial markets. MicroTech’s core capabilities are: Technology Services & Systems Integration, Telecom, Unified Communications & Collaboration, Cloud Solutions, Secure Networking & Cybersecurity, and Products & Managed Service Solutions. MicroTech is an Inc. 500 Hall of Fame member, a Red Herring Global Top 100 Technology Innovator, a Deloitte Tech Fast 500 business, and a Fastest Growing Private Communications / Networking Company in the Washington DC Metro area. From 2009 -2011 MicroTech was the fastest growing Hispanic Business in the Nation and since 2008 has been consistently identified as one of the top Hispanic and Service-Disabled Veteran-Owned Companies in the Nation. ISO 20000 and ISO 9001:2008 certified, CMMI Level 2 certified, and ITIL management qualified, MicroTech is headquartered just outside the Nation’s Capital in Vienna,VA, with key offices throughout the U.S.