Quality Assurance Manager
Aramark
Washington DC, DC
Job Description
The Quality Assurance Manager is the scientific expert for both the supplier and customer community specializing in assuring Food Safety and Product Quality programs.
Location: Open to candidates in the Northeast region (Philadelphia, NYC, or DC areas preferred)
Job Responsibilities
- The QA Manager is fully responsible for the management and administration of all quality programs in their assigned region.
- Utilizing education and product knowledge work quickly and efficiently to resolve quality and safety related issues as reported by contracting, purchasing, suppliers and customers.
- Perform Food Safety audits utilizing expertise in GFSI audit requirements, HARPC/HACCP regulations, and Food Security measures.
- Partner with suppliers to develop new and emerging food safety technologies. Consult with vendors on proper facility construction, process flow, and microbiological testing.
- Conduct critical Supply Chain assessments on Avendra suppliers in the form of Meet the Truck Audits. At the point of delivery use observation and experience to determine if products have been temperature abused, properly staged to prevent cross-contamination, are wholesome, within shelf-life, and within the Avendra product quality specifications.
- Evaluate, consult and follow through on all critical observances in Third Party based audits.
- Analyze contracted products for adherence to product quality specifications including, but not limited to, appearance, organoleptics, weight, adulteration, and preparation. Corrective actions are required to be obtained for all major observances.
- Work with various local, state, federal, and industry representatives to be apprised of all food safety regulations within your jurisdiction.
- Accomplish other objectives as specified by the Regional Director of Quality Assurance including program management, consulting, and marketing/communications.
- Perform all administrative tasks required of the position.
Qualifications
Experience in quality assurance and a BA/BS degree in Food Science, Culinary Arts, Restaurant Management, Food Microbiology, or related field. Comfort with work in an empowered independent atmosphere. Ability to make key decisions independently and communicate well both verbally and in writing. Thirty percent travel required.
Primary Competencies
- Meet or exceed customer expectations
- Problem Solving
- Adaptability and Flexibility
- Accelerated Learning Capability
- Professionalism
- Communication
- Industry Expertise
- Commitment to Excellence
Years of Relevant Experience
Minimum of 3 years of experience in a quality assurance discipline.
Education Requirements
BA/BS degree in Food Science, Culinary Arts, Restaurant Management, Food Microbiology. Graduate work is preferred. PCQI and GFSI audit scheme certifications preferred.
Benefits
COMPENSATION: The salary range for this position is $90,000 to $110,000. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.
BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.
There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity.
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.
About the Company
Aramark
We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.
Innovation inspired by you
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences.
Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.
Beyond great service
Another key part of what makes us different is something we call service excellence.
To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.
We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.
Our people make all the difference—we make sure of it
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.
We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training.
The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.