Quality Assurance Analyst

Introduction

In this contingent resource assignment, you may consult on or participate in moderately complex initiatives and deliverables within Systems Quality Assurance and contribute to large-scale planning related to Systems Quality Assurance deliverables. Review and analyze moderately complex Systems Quality Assurance challenges that require an in-depth evaluation of variable factors. Contribute to the resolution of moderately complex issues and consult with others to meet Systems Quality Assurance deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements. Collaborate with client personnel in Systems Quality Assurance.

Required Skills & Qualifications

• 4 years of Systems Quality Assurance experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
• Must have experience performing testing using automation tools and scripts (Tosca preferred).
• Strong UAT background with minimum 3 years of commercial banking experience.
• Experience testing mobile devices and ATMs is required.
• Strong project management and coordination experience across multi-team environments.
• Proven ability to produce executive-level reporting, dashboards, and structured summaries.
• Advanced Excel expertise (pivot tables, complex formulas, data modeling, visualizations).
• Proficiency building professional presentations in PowerPoint.
• Experience running queries (SQL or similar).
• Hands-on experience with Jira and Confluence.
• Commercial banking experience—specifically within a User Acceptance Testing environment.
• Demonstrated ability to work independently, self-manage, and drive outcomes.
• Ability to work onsite 5 days per week at the CIC location.

• Exposure to test automation teams or automated UAT frameworks.
• Experience in large financial institutions, PMO environments, or matrixed delivery structures.
• Familiarity with DMS tools and structured documentation practices.

• Manage day-to-day project coordination across multiple workstreams, including timelines, deliverables, risks, issues, and action items.
• Drive workflow coordination across numerous projects, ensuring alignment across teams, vendors, and UAT cycles.
• Consolidate data from multiple delivery teams, workstreams, and external vendors into unified, consistent reporting.
• Develop and maintain standardized project status reports, dashboards, and executive-level summaries, ensuring stakeholders receive clear and actionable views.
• Create business review materials, project trackers, and executive-ready presentations.
• Support P3 administrative functions including resource onboarding, communications, scheduling, and documentation.
• Collaborate closely with RTMs to align project milestones with UAT timeline planning.
• Demonstrate strong self-direction and initiative in a highly matrixed environment.
• Partner with UAT testers to coordinate testing cycles, track test execution, organize defects, and support readiness activities.
• Assist in the shift from manual testing to more automated processes.
• Ensure testing teams understand business context by leveraging commercial banking knowledge.
• Manage Jira updates for stories, defects, test progress, and remediation steps.
• Create accurate, timely status reports, dashboards, and consolidated progress views for leadership.
• Run data queries and conduct advanced analysis to support decision-making.
• Maintain project artifacts, test documentation, and structured content in Confluence and DMS.
• Ensure Jira data integrity and reporting accuracy through consistent updates and quality checks.
• Use advanced Excel to build reports, pivot tables, formulas, and analytical summaries.
• Develop polished PowerPoint decks for business reviews, leadership updates, and steering committee meetings.
• Translate complex project and testing data into clear, executive-friendly insights.
• Communicate project and UAT progress effectively across technical and non-technical audiences.

Company Benefits & Culture

• Competitive salary range: $47.00 - $55.00 on W2.
• Engaging work environment with opportunities for professional growth.
• Supportive team culture and collaborative work environment.

For immediate consideration, please click APPLY to begin the screening process with Alex.