QA Lead/Oracle CC&B and C2M
Argyllinfotech
dallas, TX
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JOB DETAILS
SALARY
$55–$60
LOCATION
dallas, TX
POSTED
6 days ago
Job Description
We are looking for an experienced QA Lead with strong expertise in Oracle Utilities, specifically Customer Care & Billing (CC&B) and Customer to Meter (C2M). The candidate will lead testing efforts, ensure high-quality deliverables, and drive QA best practices across projects in the utilities domain.
Key Responsibilities:
- Lead end-to-end QA activities for Oracle CC&B and C2M implementations, upgrades, and support projects
- Define test strategy, test plans, and test scenarios based on business and functional requirements
- Manage and mentor QA team members, ensuring timely delivery and quality outcomes
- Coordinate with cross-functional teams including development, business analysts, and stakeholders
- Review and validate test cases, test results, and defect reports
- Ensure proper defect tracking, triaging, and resolution using tools like JIRA/ALM
- Perform functional, integration, regression, and system testing
- Oversee test automation initiatives and improve test coverage
- Ensure compliance with QA standards, processes, and best practices
- Participate in requirement analysis and provide QA perspective early in the lifecycle
Required Skills & Qualifications:
- Strong experience in Oracle Utilities: CC&B (Customer Care & Billing) and C2M (Customer to Meter)
- In-depth understanding of utility domain processes (billing, meter data management, customer lifecycle)
- Hands-on experience in test planning, execution, and defect management
- Experience with testing tools such as JIRA, HP ALM, or similar
- Knowledge of SQL and backend testing
- Familiarity with integration testing involving web services, APIs, and middleware
- Strong leadership, communication, and stakeholder management skills
- Ability to work in Agile/Scrum environments
Preferred Skills:
- Experience with test automation tools (Selenium, UFT, or similar)
- Knowledge of CI/CD pipelines and DevOps practices
- Experience in performance and security testing
- Certifications in QA or Oracle Utilities (nice to have)
Education:
- Bachelor's or Master's degree in Computer Science, IT, or related field
Key Competencies:
- Leadership and team management
- Problem-solving and analytical thinking
- Attention to detail
- Effective communication
- Time and risk management
Nice to Have:
- Experience in large-scale utility transformation programs
- Exposure to cloud-based Oracle Utilities implementations
About the Company
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