PSR - Translator/Interpreter (Spanish)

Full-Time PSR - Translator (Spanish) | Join Our Medical Team!

East Liberty Family Health Care Center is seeking a full-time PSR - Translator to join our growing administrative team! This role will provide Spanish translation and interpretation services for on-site medical care, assisting both the Front Office and Medical staff with our Spanish-speaking patients. Additionally, this position will support vaccination and outreach programs through translation and interpretation services.

Employment Type: Full-Time

For more details about our mission-driven healthcare services, visit: www.elfhcc.com.

Requirements:

✔ High School diploma required; Associate degree or higher preferred.
✔ Fluency in spoken and written Spanish and English is required.
✔ One year of experience in a healthcare environment preferred.
✔ Proficiency in Microsoft Word and email programs; Excel familiarity for record-keeping is a plus.
✔ Competency with medical terminology and concepts; healthcare experience preferred.
✔ Ability to learn and use multi-line telephone and messaging systems.
✔ Must be able to collaborate effectively in a diverse, fast-paced healthcare setting.
✔ Knowledge of Portuguese is a plus!

Job Responsibilities:

Provide telephone support and community outreach to patients.
Collaborate with Latino community organizations to share information on public health programs for low-income families.
Offer Spanish interpretation for patient appointments as needed.
Support the Front Office, Medical Records, Billing, and other staff with Spanish-speaking patients.
Assist in scheduling Spanish-speaking patients for medical appointments.
Coordinate follow-up appointments in the community (e.g., ultrasound, WIC, specialists).
Help nurses manage the Spanish-language telephone line, including recording messages, translating voicemails, and assisting with call-backs.
Develop Spanish-language education and outreach materials for patients.
Translate written communication related to medical issues.
Communicate patient concerns to licensed medical staff for triage.

Compensation & Benefits:

Salary commensurate with education and experience.
✨ Exceptional benefits package, including:

• Medical, Dental, and Vision Insurance
• Life Insurance & Retirement Plans
• Employee Assistance Program
• Paid Holidays, Sick Leave, and Vacation

East Liberty Family Health Care Center is an Equal Opportunity Employer (EOE/AA/M/D/F/H/V) and does not discriminate based on race, sex, color, creed, religion, disability, veteran status, genetic information, pregnancy, or national origin.