Provider Advocate Technician

2 Hybrid Temp F/T Provider Advocate Techs Needed in Amarillo, TX

Our client, a busy Insurance Company located in Amarillo, Texas has a staffing need for two hybrid (partially remote) temporary full-time Provider Advocate Technicians.

These are temporary full-time partially remote job opportunities working Monday-Friday from (8:00am to 4:30pm) 3 days in the office and 2 from home.

A company laptop will be provided.

Job Responsibilities

· Responsible for answering incoming calls from network dental providers to respond to questions and resolve issues regarding incoming provider inquiries, such as contracting, credentialing status, and fee schedules to ensure provider satisfaction and prompt resolution.

· Handle the identification and correction of provider data issues.

· Supporting the provider administration functions in order to maintain compliance with established procedures and quality standards.

Job Requirements

· High School Diploma or GED.

· 6 months of recent customer service or office clerical work experience.

· Ability to spend up to 100% of your time on the phone with scheduled breaks.

· Good organizational skills, the ability to prioritize tasks and workflow.

· Must be a dependable team player.

· Decision-making skills and demonstrated attention to detail.

· Clear and concise verbal and written communication skills.

· Microsoft Office Word and Excel. proficiency.

If you, or anyone you know, is interested, qualified, lives close to Amarillo, TX, and is immediately available for employment, please e-mail an updated resume to us for immediate review and consideration.