Project/Program Manager IT 5

Job Title: Senior IT Program / Project Manager (IT Program Manager 5)

Location: Open to U.S. Digital Hubs – Chicago, IL; Dallas, TX; Peoria, IL; Broomfield, CO; Cary, NC
(Chicago or Peoria preferred)

Work Arrangement: Hybrid – onsite 1 day per week at the selected hub, with potential increase as business needs evolve

Employment Type: Contract (W2)

Compensation: $72–$80/hour (W2) with medical, dental, vision, and 401(k)

About the Role

We are seeking a highly skilled Senior IT Program / Project Manager to support a backend platform within a large enterprise digital organization. This role is focused on execution, coordination, and delivery of complex technology initiatives supporting large-scale, multi-year programs.

This is not an Agile transformation role. The team has established processes in place and is looking for a seasoned program manager who can step in, follow existing processes, and drive results with minimal ramp-up. You will work closely with backend engineering teams, technical leads, and front-end project managers to ensure integrations, dependencies, and delivery timelines align across multiple teams.

Key Responsibilities

• Own end-to-end delivery of backend platform programs, ensuring projects are completed on time and within scope
• Partner with technical leads to gather requirements, align on solution design, and identify impacted teams
• Facilitate planning sessions to define technical designs, work breakdown structures, dependencies, and sequencing
• Manage and coordinate work across 5–15 cross-functional teams simultaneously
• Document project plans, epics, features, and dependencies in Azure DevOps
• Drive execution through regular status tracking, risk management, and issue resolution
• Coordinate closely with front-end project managers to ensure API integrations and dependencies are aligned
• Prepare and present clear status reports, metrics, and executive-level communications
• Lead meetings, influence stakeholders, and negotiate priorities to keep delivery on track
• Ensure alignment with established digital delivery processes and standards

Required Skills & Experience

• Bachelor’s degree with 10+ years of IT project/program management experience or Master’s degree with 8+ years of experience
• Proven experience managing large, complex, multi-team technical programs
• Strong knowledge of SDLC and experience working with backend engineering teams
• Experience managing dependencies, risks, and delivery across distributed teams
• Advanced experience using Azure DevOps (JIRA acceptable; Azure DevOps preferred)
• Strong experience with documentation and collaboration tools such as Confluence
• Excellent communication, presentation, and stakeholder management skills
• Ability to work independently in a fast-paced environment with minimal oversight

Nice to Have / Preferred

• Background or exposure to software development (not required to code)
• Experience working with backend platforms, APIs, and data-driven systems
• Data experience, including understanding what data is appropriate to use versus constrain
• Experience with reporting tools and executive-level reporting (Power BI a plus)
• AWS knowledge or certification
• PMP and/or Certified Scrum Master (CSM)
• Change Management or Six Sigma certification

Soft Skills (Required)

• Strong leadership presence with the ability to influence without authority
• Excellent verbal and written communication skills
• Proven ability to negotiate and align multiple stakeholders
• High level of initiative, ownership, and drive
• Organized, detail-oriented, and comfortable managing competing priorities

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