Program Support Specialist 1

Automation and Control Strategies Group, INC. dba ACS Professional Staffing

Vancouver, WA

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JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Accidental Death and Dismemberment (AD&D), Conferences, Custodial Services, Customer Support/Service, Data Analysis, Employee Assistance Plan, Facilities Management, Hospital, Laboratory Equipment, Microsoft SharePoint, Needs Assessment, On Site Support, Operations Processes, Organizational Skills, Project/Program Coordination, Reporting Skills, Standards Development, Technical Services Management, Technical Support, Training Program, Training/Teaching, Training/Teaching Materials, Trend Analysis
LOCATION
Vancouver, WA
POSTED
15 days ago
ACS Professional Staffing is looking for an employee to work on-site with our client. This Program Support Specialist 1 position will provide technical and clerical expertise for the Power System Control (PSC) Technical Services organization, which provides technical support to PSC field personnel who work at substations, control centers, and radio sites. This position will support the program by coordinating the internal PSC technical training program, administering the SharePoint site, managing Technical Services led PSC meetings and conferences, and providing other PSC support services. This position will provide direct support to the Technical Services team. This position will provide program support for a wide variety of activities within the work group and will work with organizations throughout Transmission structure. This full-time position is located in Vancouver, WA.

Pay range: $27.63 - $32.66

Benefits:


* Paid holidays: 11
* PTO: Starting at 10 days
* Sick Leave: Up to 56 hours per year (prorated based on start date)
* EAP: Employee Assistance Program
* Benefit Options Available: Medical, Dental, Vision, FSA, DCA, LPFSA, HSA, Group Life/AD&D, Voluntary Life/AD&D, Voluntary Short-Term Disability, Voluntary Long-Term Disability, Voluntary Critical Illness, Voluntary Accident, Hospital Indemnity, 401k (immediately eligible for employee and employer contributions - employer match up to 4%)
* Other benefits include the following: Calm App, LifeBalance Discount Program
Responsibilities:
Training Coordinator (Approximately 35% of the time):

* Perform functions of HRMIS Session Coordinator; facilitate training class enrollments, class attendance, rosters, and cancellations as well as manage waitlists.
* Partner with JTT Subject Matter Experts (SMEs) to identify training needs.
* Create, maintain and distribute PSC training calendar and PSC course catalog.
* Maintain office supply stock for classrooms and laboratory spaces.
* Proactively address preliminary requirements for upcoming courses, such as:
* Notification to instructors of deadlines for materials ordering, equipment scheduling, room reservations, and print shop submissions; and
* Communication of course prerequisites and equipment required for participants.
* Verify appropriate class materials are in order and ready for use in training classes.
* Coordinate scheduling of internal or external subject matter experts and guest speakers to deliver training.
* Assist with training equipment acquisition, to ensure students have proper equipment for lab exercises.
* Create and maintain enrollment information logs for each course session and communicate status to SMEs.
* Prepare, distribute, and compile training evaluations. Report on training results, as needed.
* Create and distribute training completion certificates.
* Coordinate facilities and janitorial services at the conclusion of multi-day classes as needed.
* Generate reports, analyze trends and data in training programs, and provide recommendations and feedback to instructors and JTT supervisor as requested. Facilitate improvements in overall training program.
* Create and maintain Standard Operations Procedures for training coordinator tasks.
SharePoint Administrator (Approximately 35% of the time):

* Act as JTT SharePoint site owner:
* Establish, maintain, and administer organization, team, and other meeting/project sites.
* Set up document repositories, calendars, workspaces, and tracking lists.
* Maintain content and permissions.
* Maintain or create document libraries such as PSC Standards and Guides, Alerts and Notices, and Training Calendar.
* Coordinate and direct work unit
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About the Company

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Automation and Control Strategies Group, INC. dba ACS Professional Staffing