Program Administrative Assistant

Program Administrative Assistant

Location: Dallas, TX

COMPENSATION & SCHEDULE

• $21.00 per hour

• Monday–Friday, 8:00 AM–5:00 PM

ROLE IMPACT

The Program Administrative Assistant supports daily program operations to ensure timely and accurate processing of client applications. This role directly impacts community members by providing professional assistance, maintaining organized records, and ensuring compliance with program guidelines. Success is defined by accurate data management, responsive client service, and efficient coordination with internal and external partners.

Key Responsibilities

• Provide administrative support for Program operations

• Assist clients with application intake, documentation collection, and general program inquiries

• Review and process applications for completeness, accuracy, and compliance with program requirements

• Enter, update, and maintain client data in internal databases and record management systems

• Schedule appointments, manage communications, and respond to phone, email, and in-person inquiries professionally

• Maintain organized files and coordinate with internal staff and external partners as needed

Minimum Qualifications

• Previous administrative or clerical experience

• Strong data entry skills with high attention to detail and organization

• Proficiency in Microsoft Office (Word, Excel, Outlook) and ability to handle confidential information with discretion

Core Tools & Systems

• Microsoft Word, Outlook and Excel

• Internal client database and case management systems

Preferred Skills

• Excellent written and verbal communication skills

• Strong customer service and interpersonal abilities

• Experience supporting community assistance or social service programs

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