Production Services Specialist / SRE

Pyramid Consulting, Inc

Plano, TX

JOB DETAILS
SALARY
$55–$65 Per Hour
SKILLS
Artificial Intelligence (AI), Automation, Bash Scripting, Business Support, Consulting, Ecosystems, Employee Benefits, Finance, Identify Issues, Incident Management, Machine Tool, Onboarding, Process Improvement, Production Support, Python Programming/Scripting Language, Reliability Engineering, Root Cause Analysis, Scripting (Scripting Languages), Short Messaging Service (SMS), Software Administration, Splunk, System Migration, Systems Reliability
LOCATION
Plano, TX
POSTED
5 days ago

Immediate need for a talented Production Services Specialist / SRE. This is a 12+months contract opportunity with long-term potential and is located in Plano, TX/ Jersey City NJ/ Pennington, NJ (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID:26-09821

Pay Range: $55 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

  • Provide production/application support for business-critical systems
  • Monitor system health using Dynatrace and Splunk
  • Manage incidents, alert, and perform root cause analysis (RCA)
  • Support and contribute to Dynatrace onboarding and implementation
  • Build and enhance monitoring, alerting, and observability frameworks
  • Develop automation scripts (Python/Bash) to reduce manual effort
  • Collaborate with development, infrastructure, and platform teams
  • Drive improvements in system reliability, performance, and scalability
  • Monitoring ecosystem undergoing active transformation
  • Migration from legacy tools to modern observability platforms
  • Dynatrace implementation in progress (centralized rollout)
  • Opportunity to contribute to tooling strategy and adoption

Key Requirements and Technology Experience:

  • Key Skills; Monitoring expert (Dynatrace/Splunk),Reliability-focused engineer, Automation-driven (Python/Bash)
  • Strong experience with monitoring/observability tools such as:
  • Dynatrace (preferred)
  • Splunk
  • Hands-on experience in:
  • Production Support / SRE / Platform Engineering roles
  • Scripting expertise in:
  • Python and/or Bash
  • Strong skills in:
  • Incident management & troubleshooting
  • Root cause analysis (RCA)
  • Log analysis and monitoring dashboards

Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
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About the Company

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Pyramid Consulting, Inc