Process Mapping Facilitator

Job Title: Process Mapping Facilitator

Job Location : Baltimore, MD

Job Tenure : 6 Months Contract

Job Summary:

Client is seeking experienced Process Mapping Facilitators to support large-scale Finance Process Optimization initiatives. The role focuses on leading and facilitating optimization workshops, visually mapping end-to-end processes, and enabling stakeholders to identify areas of opportunities, redesign workflows, and accelerate execution across global teams.

Key Responsibilities

• Lead and facilitate process mapping, workshops in virtual, hybrid, and in-person formats
• Create and refine current-state process maps in Firm approved process mapping systems
• Translate complex Finance processes into clear, actionable visual artifacts
• Drive stakeholder engagement, alignment, and decision-making during workshops
• Partner with process optimization leads, subject matter experts, and delivery teams to ensure execution-ready outputs

Qualifications

• 5 6 years of experience in process improvement and optimization, or operational excellence roles
• Proven experience facilitating process mapping workshops
• Strong virtual facilitation skills with global and senior audiences
• Hands-on experience with Microsoft Visio and Signavio
• Experience supporting Finance transformation initiatives
• Strong communication, stakeholder management, and process storytelling skills

Preferred Qualifications

• Lean Six Sigma Black Belt certification
• Experience in large-scale enterprise or operating model transformations
• Exposure to service design or operating model initiatives
• Exposure to Global Finance processes