Process Improvement Manager
The Evolvers Group
Austin, TX
Role: Process Improvement Manager
Work Location: Austin, TX (Hybrid)
Contract Length: 12+ months
Job description:
Client is seeking a seasoned process engineering professional to assist in evaluating and improving existing business processes. As part of ongoing operational excellence and digital transformation efforts, we require support in analyzing current state workflows, identifying inefficiencies, and creating actionable plans to enhance functionality, throughput, and end-user satisfaction.
Required Experience:
- Process engineering, operations optimization, or business process improvement
- Evaluating current state processes and optimizing processes
- Specifying software system requirements to design improved solutions
- Six Sigma Black Belt certification
- Proven track record of leading process transformation initiatives in large organizations
- Proficiency in process modeling tools (e.g., Visio etc.)
- Strong facilitation, communication, and stakeholder management skills
- Experience with operational metrics, workflow optimization, and cross-functional team collaboration
Key Responsibilities:
- Translate optimized processes into functional and non-functional specifications for a new modular or low-code technology solution.
- Work with product teams to ensure process requirements are reflected in the design and architecture of new tools.
- Conducting an end-to-end review of selected business processes across designated departments or functional areas.
- Engaging stakeholders to gather insights on process pain points, bottlenecks, and improvement opportunities.
- Documenting "As-Is" workflows and analyzing them using Lean and Six Sigma methodologies.
- Designing optimized "To-Be" workflows and transition plans.
- Providing data-driven recommendations to improve process efficiency, reduce waste, and enhance functionality.
- Establishing metrics to track improvements and ROI.
- Facilitating working sessions, process mapping workshops, and training as needed.
- Collaborating with IT and operations teams to align process improvement plans with system capabilities.
- Supporting the development of implementation roadmaps and change management strategies.
Thank you for your time and I look forward to receiving your reply today.
About the Company
The Evolvers Group
The Evolvers Group is a Dallas/Ft. Worth based consulting and contracting firm, spun-off in 2001, to provide contract resources to augment client staff, with the philosophy that, "the foundation of everything good is good people". Therefore, our investment in human resources is two-fold: first, our main investment is in our recruiting staff and the technical core team that supports recruiting, which in turn empowers them to hire the best talent for our clients. Our Staff is dedicated to working closely with our clients to establish close working relationships that foster open communication and understanding of their needs.
IT Staffing: The Evolvers Group has extensive public sector (Federal, State and Local) and private sector experience and has been providing IT consulting and Staff Augmentation services to State of Texas agencies through the DIR ITSAC (Department of Information Resources IT Staff Augmentation Contract) since 2006. We have also been providing consulting services via the DBITS (Deliverables-based IT Services) contract since 2013.
General Staffing: Evolvers is also a staffing vendor for General - Non-Technical office/clerical, administrative support, and light industrial positions for temporary and contract-hire.
Healthcare Staffing: Evolvers has its own healthcare practice made of a team that consists of Public Health Specialists, Medical Doctors, Certified Nurse Practitioners, Registered Nurses, Licensed Vocational Nurses, Pharmacist In Charge, Radiologists, Phlebotomists, Certified Medical Assistants, Research Scientists, Technicians, Case Workers, Analysts, Investigators, Medical Writers, and administrative staff.