Principal Network Engineer IS, Voice and Unified Communications (UC), Virtual
Providence St. Joseph Health
Redmond, WA
JOB DETAILS
JOB TYPE
Full-time, Employee
SKILLS
Administrative Skills, Agile Programming Methodologies, Analysis Skills, Ansible, Automation, Avaya Software, Best Practices, CCIE - Cisco Certified Internetwork Expert, Cisco Network Systems, Cisco Unified Communications Manager (CUCM), Communication Skills, Computer Engineering, Computer Science, Continuous Improvement, Cost Modeling, Customer Support/Service, Design Services, DevOps, Disaster Recovery, Diversity, Establish Priorities, Failure Analysis, Federal Laws and Regulations, Genetics, Healthcare, Identify Issues, Information Technology & Information Systems, Internet Service Providers, Leadership, Licensing, Low-Level Design, Mathematics, Mentoring, Metrics, Microsoft ADO (ActiveX Data Object), Microsoft VBScript (Visual Basic Script) Scripting Language, Microsoft Windows Azure, Network Administration/Management, Network Architecture/Engineering, Network Programming, Oracle, PBX (Private Branch eXchange), PSTN (Public Switched Telephone Network), Perl Programming Language, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Python Programming/Scripting Language, QoS (Quality of Service), Root Cause Analysis, SIP (Session Initiation Protocol), SQL (Structured Query Language), Scripting (Scripting Languages), Service Delivery, Speech Technology, Standards Development, Systems Administration/Management, Systems Engineering, Telemetry, Test Plan/Schedule, Unified Communications, VoIP (Voice over IP), Windows PowerShell
LOCATION
Redmond, WA
POSTED
25 days ago
Providence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them.
Network Engineers are the behindthescenes superheroes who partner early and often with developers, testers, and program managers to design, operate, and elevate the largescale, missioncritical services that power IS, nonIS, and clinical caregivers every day. With technical chops that rival their engineering counterparts, they translate business, technical, and caregiver needs into resilient, compliant, highperforming service architectures that deliver availability, quality, cost, and experience. They craft and champion standards, engineer service delivery systems endtoend, and lead the charge in diagnosing and permanently solving disruptions with calm, creative precision. From driving innovation through telemetry, automation, lifecycle planning, and cost modeling, to steering disaster recovery drills and ensuring 24x7 uptime, they keep the enterprise humming. Network Engineers are master problemsolvers, datadriven decision makers, financial stewards, and thought leaders-mentoring teammates, advancing IS best practices, and pushing the organization toward smarter, faster, more reliable solutions. With an eye for continuous improvement and a passion for results, they don't just keep networks running-they make them extraordinary.
Required Qualifications:
Bachelor's Degree - Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and work experience
8 or more years of related experience
Strong experience in automation, specifically related to deployment, recovery, or other manual processes
Scripting experience with one of PowerShell, Perl, Ansible, VB Script, Python, SQL
Strong experience with n-tier solutions
Strong experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually)
Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations
Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements
Strong experience leveraging data and metrics to drive behavior, process, and priority decisions
Strong experience using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
Strong experience in advanced problem solving using systematic procedures and investigating problems utilizing root cause analysis
Preferred Qualifications:
Master's Degree - Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and work experience
Experience in a Healthcare environment
8 or more years of experience with Cisco collaboration technologies and network technologies
CCIE-Collaboration / Voice certification with DevOps and Microsoft Azure DevOps (ADO) knowledge
Oracle SBC design and administration expertise
Experience with Cisco ISR as a Voice Gateway
Cisco CUBE proficiency
Level 3 CUCM Administration experience
Bulk Administration experience
Strong knowledge of Cisco FLEX licensing models
Experience with automation and network device programming
Python scripting skills
Advanced proficiency in Excel
SIP Trunking experience (ISP, Legacy PBX, Avaya, Third-Party)
PSTN connectivity knowledge
Quality of Service expertise
Digit manipulation and dial plan administration
Advanced network and VoIP troubleshooting abilities
Experience developing standards
High-level design experience
Low-level design and diagramming skills
Excellent communication and presentation abilities
Salary Range by Location:
AK: Anchorage: Min: $68.33, Max: $116.36
AK: Kodiak, Seward, Valdez: Min: $71.23, Max: $121.29
California: Humboldt: Min: $71.23, Max: $121.29
California: Northern California - Except Humboldt: Min: $79.92, Max: $136.08
California: Southern California: Min: $71.23, Max: $121.29
Montana: Except Great Falls: Min: $55.01, Max: $93.68
Montana: Great Falls: Min: $52.12, Max: $88.75
Oregon: Non-Portland Service Area: Min: $63.70, Max: $108.47
Oregon: Portland Service Area: Min: $68.33, Max: $116.36
Texas: Min: Min: $52.12, Max: $88.75
Washington: Western: Min: $71.23, Max: $121.29
Washington: Southwest - Olympia, Centralia: Min: $68.33, Max: $116.36
Washington: Clark County: Min: $68.33, Max: $116.36
Washington: Eastern: Min: $60.81, Max: $103.54
Washington: Southeastern: Min: $63.70, Max: $108.47
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Requsition ID: 407109
Company: Providence Jobs
Job Category: Development/Engineering
Job Function: Information Technology
Job Schedule: Full time
Job Shift: Day
Career Track: Business Professional
Department: 4011 SS IS ESI VOICE SVCS
Address: WA Redmond 17425 NE Union Hill Rd
Work Location: Redmond Junction At Bear Creek
Workplace Type: Remote
Pay Range: $See Job Posting - $See Job Posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
About the Company
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