Portal Billing Specialist

Job Title: Portal Billing Specialist (Contract-to-Hire)

Location (city, state): Charlotte, NC (Onsite)

Pay: $23–$25/hour (up to $26/hour for highly qualified candidates)

Benefits: This position is eligible for health, dental, vision, insurance, and 401(K).

About Our Client:

Addison Group is partnering with a growing organization to identify a Portal Billing Specialist. This opportunity has opened due to increased business demand and a backlog of invoicing activity. The company offers a collaborative, team-focused office environment and values individuals who take initiative and ownership of their work. Must have portal experience, Ariba, Coupa, etc.

Job Description:

The Portal Billing Specialist will support accounts receivable operations by managing invoice submission through various customer billing platforms. This role requires someone who can handle a high volume of transactions, investigate payment delays, and work cross-functionally to resolve billing issues from start to finish.

Key Responsibilities:

• Process and submit a large volume of invoices through customer-specific billing systems
• Monitor invoice progress and update statuses throughout the billing lifecycle
• Research and resolve discrepancies that may delay payment, including pricing or purchase order issues
• Follow up on rejected or outstanding invoices to ensure timely resolution
• Communicate with internal departments and external customers to address billing concerns
• Assist with collections efforts and support payment tracking activities
• Manage multiple systems and portals simultaneously while maintaining accuracy

Qualifications:

• Minimum of 2 years of experience working with high-volume billing through customer portals
• Prior exposure to collections or accounts receivable follow-up
• Strong problem-solving skills with the ability to identify and resolve payment delays
• Experience navigating multiple systems and handling complex workflows
• Proficiency in Excel and familiarity with billing platforms (such as Coupa, Ariba, or similar tools preferred)
• Excellent communication skills, both written and verbal

Additional Details:

• Fully onsite role with remote training provided at the start
• Standard business hours (40-hour work week)
• Collaborative team environment with close interaction across departments
• Opportunity for permanent placement based on performance

Perks:

• Team-oriented and supportive workplace culture
• Consistent weekday schedule with no overtime expectations
• Growth opportunity within a stable and expanding organization
• Office perks and team engagement activities

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.