PINS Team Lead

The Office of Community Health & Safety (OCHS) works to address longstanding disparities in health outcomes and criminal legal systems involvement for people in Pittsburgh. Critical to OCHS’s mission is the Continuum of Support, which utilizes social work staff and expertise to execute public health-informed strategies alongside public safety personnel to prevent and respond to crises, ensuring that Pittsburgh is a healthy and safe city for all. 

Reporting to the Social Work Manager, the People In Need of Support (PINS) Team Lead supervises and implements collaborative programs between Continuum of Support personnel and the Public Safety personnel, particularly from the Bureaus of Fire and EMS. Focusing on direct supervision of PINS Community Social Worker (CSWs), this position will be integral to the success of programs, providing daily task supervision, coordinating assisted response paradigms, serving as a knowledge resource for direct reports, and building and maintaining collaborative relationships with Public Safety personnel. Daily responsibilities include reviewing referrals, assigning appropriate cases to CSWs, supporting CSWs working in the field, ensuring continuing education and training are available to CSWs, working directly with community members, and collaborating with referral partners and social service agencies to ensure participants receive quality care. 

This position will also collaborate with the Social Work Manager and other OCHS leadership in project development. The successful incumbent will attend meetings with stakeholders that are relevant and/or important in this field that might include but is not limited to public safety personnel or mental/behavioral health experts, housing providers, in-home service providers, and drug and alcohol recovery providers. Additionally, they will work closely with the Law Enforcement Assisted Diversion (LEAD) staff, Post Overdose Support Team (POST) staff, Reaching Out On the Streets (ROOTS) staff and other OCHS staff. 

The ideal candidate will have a strong understanding of harm reduction, a focus on empowering individual agency and choice, and experience in case management, crisis intervention, victim support, mental/behavioral health support, and supervision.