Physician Office Specialist
OhioHealth
Hilliard, OH
Job Description Summary:
Provides receptionist/clerical support assuring patient flow, comfort and satisfaction. Primary responsibilities include but are not limited to: answering phones utilizing a computerized system, directing calls appropriately, scheduling patient appointments in the electronic medical record (EMR) system, data entry of patient information and insurance verification, providing support to staff members as assigned. The Office Specialist is well organized, highly motivated, customer service oriented, expresses good communication skills, and has strong computer knowledge and skills.
Responsibilities And Duties:
70%
RECEPTIONIST RESPONSIBILITIES 1. Greets patients at arrival for appointments, initiates appropriate paperwork. Completes patient registration, insurance verification, collection of patient insurance co-payments, collects patient outstanding balances, establishes patient payment plans, ensuring accuracy of information placed in information systems and billing systems. Works electronic medical record work queues to correct registration errors. 2. Responsible for electronic and manual insurance verification and processing of insurance paperwork. When necessary obtains pre-authorization from insurance companies. Interacts with physician offices and other third parties to obtain all necessary paperwork. 3. Updates patient chart electronic or paper r , obtaining patient signatures on necessary documents, files paperwork, notifies appropriate clinical associates of patient arrival. 4. Answers multi line phone system, screens calls for office associates, directing to appropriate office associate, ensures appropriate phone coverage using a computerized system. 5. Provides general office and clerical support for office as assigned by Office Supervisor and or Manager, to include but not limited to: faxing documentation to referring physician offices, completion of disability forms, FMLA forms, Attorney request letters for reports, patient record releases, Industrial C-9s, C-84s, C-86s, Medco 17s, Industrial appeal paperwork and retroactive C-9s. 6. Works Industrial claims in the electronic medical record system, to include but not limited to: attachment of requested dictation to claims, addition of diagnosis allowances and authorization numbers 7. Assists in keeping patient charts organized and filed, including scanning and docutrack information into EMR 8. Attends staff meetings 9. Attends continuing in-house education seminars for further education as needed
30%
ORGANIZATIONAL/OFFICE RESPONSIBILITIES 1. Sorts, distributes, and mails transcription as assigned 2. Orders and stocks office supplies. 3. Ensure office equipment, are clean and well-maintained. 4. Provides support to appropriate staff members as assigned
Minimum Qualifications:
High School or GED (Required)
Additional Job Description:
1-2 years previous secretarial Experience in health care or medical office or one to two years related Experience and/or training; or equivalent combination of and Experience
Work Shift:
Day
Scheduled Weekly Hours :
40
Department
Pain Management Doctors
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
About the Company
OhioHealth
Together WE can make a difference.
OhioHealth is a not-for-profit, faith-based health system that has served central Ohio since 1891. As an organization with a strong and vibrant culture, OhioHealth associates work together to bring our core values of integrity, compassion, excellence and stewardship to life. We believe that embracing professionals with diverse backgrounds, religions, cultures and experiences creates a more innovative and productive workforce that enhances our ability to pursue continuous improvement.
We’re proud to be recognized as one of FORTUNE’s 100 Best Companies to Work For® ten years in a row!
Join us!
Apply online at: JobsatOhioHealth.com
WE are in your neighborhood.
As part of a large and diverse healthcare system, OhioHealth associates benefit from the broad range of career opportunities and clinical settings available throughout our system. Whether you thrive in a busy Level I Trauma Center or you prefer the pace of a regional Critical Access Hospital, you will become part of a team that is dedicated to serving others.
Our hospital locations include:
- Doctors Hospital Nelsonville
- MedCentral Shelby Hospital
- OhioHealth O'Bleness Hospital
- OhioHealth Doctors Hospital
- OhioHealth Dublin Methodist Hospital
- OhioHealth Grady Memorial Hospital
- OhioHealth Grant Medical Center
- OhioHealth Hardin Memorial Hospital
- OhioHealth Marion General Hospital
- OhioHealth MedCentral Mansfield Hospital
- OhioHealth Riverside Methodist Hospital
Benefits
OhioHealth is dedicated to the personal and professional well-being of every associate. We offer competitive compensation, a family-friendly benefits package and a strong team culture with opportunities for professional growth.
- Medical, Dental and Vision Benefits
- Flexible Spending Accounts
- Life and Disability Insurance
- Paid Time-off
- Employee Assistance Program
- Tuition Reimbursement
- Retirement Plan (403b/401k)