Physical Security Operations Manger

Publicis Re:Sources is the backbone of Publicis Groupe, the world’s most valuable agency group. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients.

Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,200+ employees globally.  We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management.

We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at http://www.publicisresources.com.

The Publicis Re:Sources Guiding Principles define who we are and what we stand for. They reflect the mindset and behaviors that shape how we work, how we support one another, and how we drive progress together.

• People First, Driving Success Together
• Problem Solving Mindset
• Respect Each Other
• Partner and Collaborate as One Team
• Commit to Quality and Standards
• Innovate and Embrace the Future

Job description

The Physical Security Operations Manager will have influence working in a highly complex and collaborative culture and environment, creating opportunity for strategic execution and operation within the security programs, other staff groups and lines of business. He or she will work with the Senior Director, Physical Security Operations to develop and provide comprehensive security management solutions to ensure the security and safety of Groupe assets and associates.

The Physical Security Operations Manager will engage in projects of high technical complexity and high risk profile and is viewed as an authority in his or her area of expertise. He or she will interact with internal and external stakeholders such as property managers, local and federal law enforcement and external security experts. The Manager consults with various stakeholders on security risks and implements solutions as necessary. 

• Design, develop, and implement physical security operations for all Publicis North American facilities including post orders, standards, policies and procedures
• Ensures functionality & operational capacities of security systems (CCTV, Access Control / Intrusion Alarms Systems, phone systems, AED and First Aid kits, etc.) Stays abreast of security trends and best practices to continuously improve
• Responsible for managing and maintaining employee identification card system. Serves as the point of contact for all employee and contractor access card issues
• Initiate preliminary investigations and write incident reports on all internal security, safety, and criminal issues, and complete proper documentation
• Perform Security Risk and Threat Assessments and conduct physical security and safety audits at Publicis North American Facilities
• Collect, maintain / manage documentation and provide all requested information for regulatory compliance. This includes audits (SSAE16, SOX, etc.) and corporate internal compliance (Door Owner Policy, Clean Desk Audits, Corp Physical Security Verification Audits, etc.)
• Responsible for identifying areas of program improvement, expansions of service, customer service improvements and other evolutionary changes
• Maintain relationships with Federal, State and Local law enforcement and other government agencies in support of private-public partnership initiatives
• Manage multiple projects in various stages simultaneously.
• Assess existing training and implement new safety training procedures and processes for all Epsilon Associates
• Financial & business planning to support growth and stay future focused
• Drive performance management thru SLA’s & metrics, report inconsistencies and workaround to reduce business impact & security risk
• Directs safety communications, emergency evacuation procedures, tests and drills at all office locations
• Provide security and safety consultation for associates at all office locations

Job requirements

• Minimum 7 years of experience in safety and security management, law enforcement and/or military with an emphasis in Safety & Security program development and/or management
• Demonstrated understanding of best practices in physical security strategies, principles, standards, policies and procedures.
• Strong interpersonal and customer service skills.
• Excellent verbal and written communication skills.
• Enthusiastic and creative team player with a strong drive to create a positive work environment
• Ability to interact with individuals from all levels within the organization. Additionally, be able to interface and work with city emergency personnel, vendors, visitors, and auditors.
• Be able to manage multiple tasks, projects, and incidents at one time.
• Intermediate PC experience, including MS Office Suite as well as other security related software programs.
• CPR/First Aid certified
• Ability to maintain confidentiality.
• Currently possess, or pursuing security, risk or life safety certification including CPP, PSP or CISSP

Additional Information

All information provided will be kept confidential in accordance with EEO guidelines.

This job description does not state or imply that these are the only duties to be performed by the employee(s) in this position. Employee(s) are expected to follow any other job-related instructions and perform any other job-related duties as assigned by authorized personnel.

A review of this position has excluded marginal functions that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential functions and may be modified to reasonably accommodate individuals with disabilities. Successful performance of this job requires the skills, aptitudes, and abilities necessary to perform each duty proficiently. Certain requirements may exclude individuals who pose a direct threat or significant risk to their own or others' health and safety.

The listed requirements represent the minimum levels of knowledge, skills, or abilities required.

Benefits

• Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party administrator once specific criteria are met. Temporary roles may also qualify for 401(k) participation after meeting eligibility requirements.
• Regular roles include medical, dental, vision, disability, 401(k), and paid time off.
  
  

Other Information

• Application deadline: 05/04/2026
• Sponsorship is not available for this position.