Phlebotomist Patient Services Representative
GTT
West Nyack, NY
Primary Job Title:
Phlebotomist Patient Services Representative
Alternate/Related Job Titles:
Patient Services Representative II
Phlebotomist II
Clinical Phlebotomy Technician
Specimen Collection Specialist
Patient Care Representative
Location:
West Nyack, NY
Onsite Flexibility:
Onsite
- Position Type: Contract
- Contract Duration: 3 months
- Start: As Soon As Possible
- Pay Rate: $22 - 27.20/HR
The Patient Services Representative II (PSR II) represents the face of the company to patients seeking routine care or important health insights. This role is responsible for drawing high-quality blood samples, preparing specimens for laboratory testing, and ensuring accuracy, confidentiality, and an exceptional patient experience in a fast-paced clinical environment.
- Perform venipuncture and prepare specimens for laboratory testing following established procedures
- Conduct both forensic and clinical specimen collection and processing duties
- Verify patient demographic information and obtain patient signatures post-venipuncture to confirm accurate labeling
- Maintain required records and documentation
- Create a safe, professional, and welcoming environment
- Promote a positive image to patients, clients, employees, and the public
- Work under the direction of the area supervisor to complete daily activities accurately and on time
- Demonstrate leadership behaviors and process excellence with strong sensitivity to confidentiality and patient information accuracy
- May be assigned to doctor’s offices, patient service centers, or other locations based on business needs
- High school diploma or equivalent
- Three years of phlebotomy experience required, including pediatric, geriatric, and capillary collections
- Ability to provide quality, error-free work in a fast-paced environment
- Ability to work independently with minimal supervision
- Must be flexible for weekends, holidays, on-call, overtime, and travel to multiple locations
- Must demonstrate superior customer focus and effective communication skills
- Keyboard/data entry experience
- Must have reliable transportation, valid driver license, and clean driving record if applicable
- Ability to make decisions based on established procedures and exercise good judgment
- Medical assistant or paramedic training preferred
- Phlebotomy certification preferred (required in California, Nevada, and Washington)
- Minimum 2 years in a Patient Service Center environment preferred
- Customer service experience in retail or service environment preferred
- Advanced phlebotomy and specimen collection
- Patient demographic verification and documentation
- Customer service and communication
- Pediatric and geriatric blood draw experience
- Multi-site coverage flexibility
- Process excellence and confidentiality practices
- Strong organizational and multitasking abilities
- Capillary collections
- Record maintenance and documentation accuracy
- Independent work capability
- High-volume environment performance
- Adaptability and change management
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About the Client:
Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, they offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, they are committed to a healthier world, inclusive care, and building value for all stakeholders.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number:
26-01770
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